Here you can find some frequently asked questions about Slots Magic. Take a look at these questions, maybe you'll find some interesting facts and answers that could help you play at this Casino.
Slots Magic is a casino that has been on the market for a very long time. This proves that players trust it and they return to the casino just because it offers everything one might need and looking for in an online casino.
The casino goes to great lengths to ensure that your personal and financial information are 100% secure and confidential. All transactions are carried out in a totally secure manner.
You will be able to play your favorite games at Slots Magic on a variety of different platforms. Their software is available on PC, tablets and on smartphones.
Slots Magic has partnered with many different software providers to bring some of the best games your way. You can find games from Amaya, Netent, Evolution and WMS, just to name some.
Slots Magic offers different types of bonuses and claiming them is very simple. All you have to do is to enter the bonus code in the box and enjoy your bonus. When you receive bonus funds, in most cases you can play slots and scratches, unless otherwise stated. But, there might be some differences when it comes to a specific offer, so we advise you to check the bonus terms and conditions even before you accept a bonus.
There are different types of bonuses you can receive at Slots Magic. To start things off, you will be able to claim a very generous welcome bonus. Later on, you can grab your hands on many different promotions, daily picks and what not.
When you want to check your wagering requirements you will have to head to the Cashier and then navigate to the Bonuses section. The wagering requirements may differ from one offer to another so it is crucial that you fully understand the terms and conditions of a given bonus.
The moment you create your account at Slots Magic you become a part of the loyalty program. Climbing the levels up couldn`t be easier, all you have to do is to place real money bets and earn points for each bet you make. The higher the level you are the better the offers the casino has for you.
Slots Magic offers many different methods that will help you deposit funds to your account and enjoy some of the many games the casino has to offer. The casino accepts all the major payment methods including credit and debit cards, e-wallets and paysafecards, just to name some.
Verifying your account is one of the crucial steps you have to take before you make a withdrawal of your winnings. This is part of a security procedure that is for your own good. You have to send the following documents:
It usually takes up to 24 hours for the casino to check the documents, but if some additional documents are required, then the procedure may take a bit longer.
When you request for a withdrawal of your winnings at Slots Magic, the casino will process the request within 24 hours.
Make sure that you don’t have an active bonus on your account, because if you do, you can`t make a withdrawal of your winnings.
Yes, you are allowed to set different kinds of limits on your account. You can find all the available limitations within the Account Limitations section.
If there are any fees involved when you are making a deposit or a withdrawal it will be clearly shown during the withdrawal or deposit procedure.
For security reasons the casino doesn’t keep a record of your password. When this happens, you need to go click on ‘Forgot your Password’ which is underneath the box where you should enter your password. You will be asked to answer the ‘Secret Question’ that you submitted upon registration. You will receive an email confirming your new password.
When you register for an account at Slots Magic, the casino will send a welcome email. In that email, a link will be included where you will be able to verify your account.
If this happens you will have to close the software simultaneously clicking on CTRL+ALT+DEL and from there select Start Task Manager.
If you receive this message you are probably not logging out from your account correctly. Please make sure that you click on the Log out button.
The welcome package at Slots Magic includes 50 free spins on the Book of Dead. There is also free spins for a year promotion running that you shouldn`t miss.
You will have to use the bonus code MAGIC50 when you register for an account. Once you make a qualifying deposit of at least $10, you will receive a 100% match deposit bonus and 50 free spins on Book of Dead slot.
Slots Magic also offers a year offer, where you get 10 free spins each week. To claim this offer you need to use the bonus code Y520 when you sign up for the casino and you need to make a deposit of at least $50.
Unfortunately, Slots Magic doesn’t accept players from the USA at this point.
Yes, Slots Magic tries to do its best to allow its players a safe and trusting environment. For that reason they allow their players the option to edit their deposit limits as well as the player limitation section which allows players to take some time off from playing.
At this point, you will have to make at least a minimum deposit to claim a bonus. There aren`t any no deposit offer available, and in case there is a promotion going on, the casino will send an email with offer to you, so you better check your messages from time to time so you won`t miss out on anything.
If you are entitled to a free bonus at Slots Magic, then all you have to do is to type in the bonus code in the cashier section to claim it.
Before you can receive your first payout you will need to verify your account. The casino will require from you to send them copies of your ID or passport, also you will have to send a copy of a utility bill and a proof of income.
Once you fill in the form with your personal details, you will have to verify your account. The casino will send you an email with a verification link on it, just click on the link and your account is good and ready.
You can find some of the most popular games from some of the best software providers in the industry including NetEnt, Williams Gaming, NextGen, Bally Wulff, Barcrest, EGT, ELK Studios, Foxium, GameArt, IGT, Microgaming, NYX Gaming, PlaynGO, Red Tiger, StakeLogic, Thunderkick, Yggdrasil, Rabcat, Blueprint Gaming, Merkur Gaming, EDICT, The Stars Group (Amaya), and Lightning Box.
Slots Magic doesn’t accept players at this point from the current countries: Asia, Australia, Belize, Cyprus, Denmark, France, Hungary, Israel, Italy, Mexico, Romania, Spain, Turkey, and United States.
The highest amount you can receive from the welcome offer is limited to $100. So, even if you deposit more you will not receive higher amount in bonus funds.
You have 30 days to claim the bonus and meet the wagering requirements otherwise it will expire.
When you receive bonus funds from the casino you will have to meet the wagering requirements before you can make a withdrawal. You have 30 days to meet the wagering requirements before the bonus expires.
The welcome bonus at Slots Magic comes with wagering requirements that you have to meet before you can make a withdrawal. You have to play through the bonus funds and the deposit funds 30 times.
You can claim only one bonus at Slots Magic at a time. Once you meet the wagering requirements of the bonus and make a withdrawal you can claim another bonus.
These restrictions help the casino to protect themselves from players who try to exploit a welcome offer.
Slots Magic is available on hand held devices so you can enjoy your favorite game whenever you feel like it.
Slots Magic has apps for both the iOS and Android. But, if you want to save some internal storage then you can log into the casino from the browser, so you don’t have to download the app.
There are a couple of ways you can contact Customer Support at Slots Magic. The best and the most convenient way is via Live Chat. You can also send an email, but if you need an immediate answer we advise you to use the Live Chat feature.
Making a withdrawal of your winnings from Slots Magic is very simple. You will have to go to the cashier and send in your withdrawal request. Keep in mind that you have to go through the verification procedure before you can request for a withdrawal at Slots Magic.
Slots Magic doesn’t charge any fees for processing withdrawals. Anyhow, the payment method you use may charge some fees, and if it does, then it will be clearly stated.
The withdrawal limit mainly depends on the payment method you use. The minimum deposit you can make is somewhere between $30 and $50, and when it comes to maximum limits it is $5.000 per transaction and the maximum amount you can withdraw every 30 days is $10.000.
When you request for a withdrawal you will receive an email that the process was successful. If you don`t receive an email, then you will have to contact Customer Support so they can look into the issue more closely. You should use the Live Chat feature if you want an immediate answer. You can also send an email but it will take some time for the casino to reply.
Once the casino receives your withdrawal request it will take approximately 3 days to process it. During this time you are allowed to cancel your request and the funds will be returned to your balance so you can play some more games. Once your funds are released, it mainly depends on the payment method you use to receive the funds.
E-wallet withdrawals will take 1 to 2 business days to completely process. Credit and debit cards will take 2 to 5 business days. Bank transfers will take between 3 and 7 business days to process. Finally, bank checks will take 7 to 21 business days to complete.