18+, Full T&C’s Apply
Some people are prone to addictive behavior and they can even become addicted to a fun activity like gambling is. This is a serious issue that once it becomes a problem it shouldn’t be overlooked.
There are some organizations you can contact if you are dealing with gambling addiction:
Players can set limits on deposits and restrict access to their accounts. The moment you create your account at Casino-X we advise you to set a budget. You can set daily, weekly and monthly budgets to your account. This way, once you reach the maximum limit you will stop playing at the casino.
By going through the questions of this self-assessment test you can better determine if you or someone you know has or is developing a gambling problem. Most of the people who have reached the helplines have answered with a 'yes' to one or more of these questions. By any means, this is not diagnostic or medical advice on what you should do. This is simply a way to help you better understand your gambling habits. Does gambling mean the following things for you:
We mentioned before that you can set limits to your account on a daily, weekly, and monthly basis. But, if you feel that this is not enough you have the option to self-exclude from gambling for a certain period. Self-exclusion is a great option if gambling is negatively affecting your life. We suggest that you exclude yourself from playing for a minimum of six months not only at Casino-X but also from all other sites where you are active.
Once you self-exclude from using your account you will not be able to access it. If you are still not sure if this is the right move for you, you should take the self-assessment test or contact Customer Support for more information and advice.
We suggest that you contact Customer Support and they will help you in the self-exclusion process. Once you self-exclude yourself from your account you have to wait for the time frame to expire before you can log into your account again. After the period ends your account will automatically reopen.
If you feel concerned that gambling harms your life then it is obvious you have a gambling problem. There are certain organizations that you can contact if you or someone you know are dealing with gambling problems:
Casino-X provides its players with features to help them play games responsibly. You will be able to set limits to your account to make sure that you are not going over your budget. As well, you can self-exclude yourself from gambling for a set period if you believe that you need a break from gambling.
Even if you are in control of your gambling you will still need your time and energy to focus on other things in life. When you know that you are having things in your hands, but you still need to focus on other important things in your life you can take a break for a minimum of 7 days up to a maximum of 6 months. During this time you will not receive any emails or texts from the casino, and your account will automatically reopen after the time has expired. If you want to extend your break you can contact customer support for advice and help with your current situation. You can easily take a break from gambling by heading to the 'Suspend Account' section and selecting 'I want to take a break'. You can take a break for 7 days, 30 days, 3 months, and 6 months. Once this time has passed, your account will reopen automatically.