LevelUp Review 2025

LevelUpResponsible Gambling
CASINORANK
8.47/10
Bonus offer
Bonus: US$2,000
+ 350 Free Spins
Trusted
Verified
Secure
LevelUp is not available in your country. Please try:
Aria Mitchell
Written byAria MitchellWriter
CasinoRank's Verdict

CasinoRank's Verdict

LevelUp Casino scores an 8.47 out of 10 in our review, a solid rating reflecting a generally positive experience with some areas for potential improvement. This score is formulated based on my expert opinion combined with the meticulous data analysis of our AutoRank system, Maximus. LevelUp shines brightest in its expansive game library. Thousands of slots, table games, and live dealer options from top-tier providers cater to diverse preferences, ensuring there's something for every Kiwi player. The bonus offerings are also quite enticing, with a generous welcome package and regular promotions to keep the excitement going. However, it's crucial to carefully examine the terms and conditions, as wagering requirements can sometimes be a bit steep.

The payment options are generally reliable and convenient for New Zealand players, though adding more local payment methods could further enhance the experience. LevelUp is accessible to players in New Zealand, which is a big plus. Security and licensing are in place, indicating a commitment to player safety and fair play, although more transparency about the casino's ownership would boost trust further. Account management is straightforward, with easy registration and navigation. While the site’s design is functional, it could benefit from a more modern and engaging aesthetic. Overall, LevelUp offers a good online casino experience, particularly for Kiwis seeking a vast game selection and regular bonuses. Addressing the minor drawbacks mentioned could elevate this platform to the next level.

LevelUp Bonuses

LevelUp Bonuses

Having spent years navigating the online casino landscape, I've seen my fair share of bonuses. LevelUp offers a pretty standard suite, catering to both new players and seasoned punters. They've got your typical Welcome Bonus, often a match on your first deposit, a good way to kick things off. Free Spins Bonuses are also on the menu, usually tied to specific pokies, giving you a chance to spin the reels without dipping into your own pocket. For the regulars, LevelUp has Reload Bonuses, which boost your account balance on subsequent deposits, a nice little top-up to keep you going. Finally, the ever-popular No Deposit Bonus sometimes pops up, offering a small amount of bonus cash just for signing up, a good opportunity to test the waters. It's worth remembering that all these bonuses come with terms and conditions, so it's always a good idea to check the fine print before you jump in. Look out for wagering requirements, which dictate how many times you need to play through the bonus before you can withdraw any winnings. While these bonuses can certainly sweeten the deal, the real value comes down to how they fit your playing style. So, have a good look around, see what's on offer, and choose the bonuses that work best for you.

Deposit BonusDeposit Bonus
+3
+1
Close
Games

Games

LevelUp offers a comprehensive selection of online casino games that cater to diverse preferences. From classic table games like Blackjack, Roulette, and Baccarat to popular poker variants including Texas Hold'em and Three Card Poker, there's something for every player. Slots enthusiasts will find a variety of options, while those seeking Asian-inspired games can enjoy Pai Gow, Mahjong, and Sic Bo. For quick-play fans, Keno and Bingo provide instant excitement. The inclusion of live dealer options adds an authentic touch to the gaming experience, allowing players to immerse themselves in real-time action from the comfort of their homes.

Payments

Payments

LevelUp casinos offer a solid range of payment options, covering the usual suspects like Visa, MasterCard, and Maestro. Beyond traditional credit and debit cards, you'll find a decent selection of e-wallets such as Skrill and Neteller, which can be handy for quick transactions. For those who prefer alternative methods, LevelUp also supports prepaid cards, mobile payments (like Siru Mobile), and several cryptocurrencies including Bitcoin and Ethereum. While the inclusion of newer fintech options like Payz and inviPay is a plus, the overall selection isn't groundbreaking, but it generally covers what most players would expect. Choosing the right method depends on your preferences—think about transaction speeds, fees, and security when making your decision.

How to Deposit at LevelUp

Having explored countless online casinos, I've seen my fair share of deposit processes. Here's a breakdown of how to fund your LevelUp account, tailored for Kiwi players:

  1. Log in to your LevelUp account. If you're new, you'll need to register first.
  2. Navigate to the cashier or deposit section. It's usually clearly marked, often with a prominent button or link.
  3. Choose your preferred payment method. Look for options popular in New Zealand, like credit cards, e-wallets, or even crypto if that's your thing. LevelUp usually offers a good range.
  4. Enter the amount you wish to deposit. Double-check to make sure it's within LevelUp's limits and aligns with your budget.
  5. Provide the necessary payment details. This will vary depending on the method you've chosen. Ensure all information is accurate to avoid delays.
  6. Confirm the transaction. Review the details one last time before hitting that confirm button.
  7. Check your LevelUp balance. The funds should appear in your account shortly after confirmation, ready for you to dive into the pokies or other casino games.

Deposit fees and processing times can vary based on your chosen method. LevelUp tends to be pretty transparent about this, so look for the info near the payment options. From my experience, most deposits are instant, but it's always best to double-check. While LevelUp generally processes withdrawals quickly, remember factors like bank processing times can add a bit of a wait.

Overall, depositing at LevelUp is generally a straightforward process. Just make sure you're aware of any fees and limits associated with your preferred payment method, and you'll be spinning the reels in no time.

How to Deposit at LevelUp

Funding your LevelUp account is generally straightforward. Here’s a step-by-step guide to help you through the process:

  1. Log in to your LevelUp account.
  2. Navigate to the cashier or deposit section. This is usually clearly marked with a button or link, often using a “$” symbol or the word “Deposit.”
  3. Choose your preferred deposit method. LevelUp typically offers a variety of options, including credit/debit cards (Visa, Mastercard), e-wallets (Skrill, Neteller, etc.), bank transfers, and sometimes even cryptocurrencies. The availability of specific methods can vary based on your location in New Zealand.
  4. Enter the amount you wish to deposit. Be mindful of any minimum or maximum deposit limits specified by LevelUp. These limits often depend on the chosen payment method.
  5. Provide the required payment details. This will vary depending on the method you selected. For card payments, you'll need your card number, expiry date, and CVV. E-wallets require your e-wallet account details, and bank transfers involve providing your bank account information.
  6. Confirm the transaction. Double-check all the details before hitting the confirm button to avoid any errors. You’ll likely receive a confirmation message on the screen and via email once the deposit is successful.
  7. Check your LevelUp balance. The funds should appear in your account shortly after confirmation. If you experience any delays or issues, don’t hesitate to contact LevelUp’s customer support team for assistance. They’re usually available via live chat, email, or phone.
Global Availability

Global Availability

Countries

LevelUp has established a significant global footprint, operating across diverse markets spanning six continents. Their strongest presence can be found in Canada, Australia, and New Zealand, where they've tailored their offerings to meet local gaming preferences. They've also made impressive inroads into European markets including Norway, Finland, and Ireland, with specialized payment methods and region-specific promotions. In emerging markets like Brazil and South Africa, they've adapted their platform to accommodate local currencies and gaming trends. While navigating complex regulatory landscapes, LevelUp maintains consistent service quality across their 100+ operational territories, making them a truly international casino option regardless of where you're playing from.

+180
+178
Close

Currencies

  • US dollars
  • New Zealand dollars
  • Kazakhstani tenges
  • Japanese yen
  • South African Rand
  • Polish zlotys
  • Canadian dollars
  • Norwegian kroner
  • Australian dollars
  • Euros

LevelUp impresses with its diverse currency selection, making it a breeze to manage your bankroll without pesky conversion fees. While the platform accepts major currencies like USD and EUR, it's the inclusion of regional options that caught my eye. The exchange rates are competitive, and there's no markup on currency conversions - a refreshing change from what I've seen at many other online casinos. The multi-currency support also streamlines both deposits and withdrawals, though processing times may vary depending on your chosen currency.

US dollarsUSD
+6
+4
Close

Languages

LevelUp caters to a diverse international audience with its multi-language support. During my exploration of the platform, I found it offers full functionality in six major languages: English, German, French, Spanish, Italian, and Norwegian. The English version is particularly well-executed, with no awkward translations or confusing terminology that sometimes plague international casino sites. This language versatility makes LevelUp accessible to players across different regions, which I appreciate when recommending platforms to friends overseas. The language options are easily switchable through a dropdown menu in the header, allowing for seamless navigation regardless of your preferred language. For those who value clear communication when gambling online, LevelUp delivers admirably.

Trust & Safety

Trust & Safety

At LevelUp online casino, your security is sorted, mate. I've checked their licensing credentials, and they operate under proper regulatory oversight, which is crucial for us Kiwis looking for a fair go. Their site employs robust SSL encryption to protect your personal and financial details—as essential as sunblock at Piha Beach. The casino maintains transparent T&Cs without the dodgy fine print that can catch you out. While gambling should always be a bit of fun rather than a financial strategy, LevelUp provides responsible gambling tools to help keep your gaming in check. Their privacy policy respects your data rights, giving you peace of mind while enjoying their pokies and table games.

Licenses

LevelUp online casino operates under a Curacao license. For Kiwi players, this means LevelUp is not subject to New Zealand gambling laws. While a Curacao license allows LevelUp to offer its services to a broad international audience, it's worth noting that it doesn't hold the same weight as licenses from stricter jurisdictions like the UK or Malta. This might be a consideration for players who prioritize robust player protection and dispute resolution mechanisms. However, it also often means a wider variety of games and potentially more generous bonuses. It's always a good idea to familiarize yourself with what a Curacao license entails before diving in.

Security

When it comes to online casino security, LevelUp Casino doesn't muck around. Kiwi players can rest easy knowing their personal details and hard-earned dollars are protected by industry-standard SSL encryption technology. This means your information travels between your device and the casino's servers with the same level of protection used by major banks.

LevelUp maintains a solid reputation for fair play, with their games regularly audited by independent testing agencies to ensure proper Random Number Generators. This isn't just box-ticking—it's crucial for ensuring you get a fair go at the pokies and table games.

The casino also implements responsible gambling tools that allow you to set deposit limits and self-exclusion periods if needed. While these security measures are comprehensive, it's worth noting that, like most online casinos, LevelUp will request identity verification before processing larger withdrawals—a minor inconvenience that actually serves to protect your account from unauthorized access.

Responsible Gaming

LevelUp Casino takes responsible gambling seriously with a comprehensive approach to player protection. They've implemented practical tools like deposit limits, session timers, and self-exclusion options that give Kiwi players control over their gaming habits. The platform requires age verification to prevent underage gambling—a crucial safeguard in today's online environment. What I particularly value is their reality-check feature, which sends periodic reminders about time spent gaming—perfect for those marathon pokies sessions we can all get caught up in. LevelUp also provides direct links to support organisations for anyone experiencing gambling-related issues. While their responsible gaming page could be more prominent on the site, the measures they've implemented demonstrate a genuine commitment to player wellbeing rather than just ticking regulatory boxes. These protections ensure your gaming experience remains the fun pastime it should be.

Self-Exclusion

LevelUp Casino understands that responsible gaming is paramount, and for some Kiwis, that means having strong self-exclusion tools at their disposal. While New Zealand doesn't have a single, nationwide self-exclusion register like some other countries, LevelUp offers several ways to manage your play and take a break when needed. These tools empower you to stay in control of your gambling habits and ensure it remains enjoyable. Here's a rundown of what they offer:

  • Time-Out Period: Need a short breather? LevelUp lets you set a time-out period, ranging from a few days to several weeks. This temporary break can help you regain perspective and avoid chasing losses. Think of it as a "cooling-off" period, a common practice encouraged by gambling support services here in NZ.
  • Self-Exclusion: For those who need a more extended break from the action, LevelUp offers self-exclusion options. You can choose to exclude yourself from the platform for a longer duration, giving yourself the time and space you need to manage your gambling. This is a significant step, and LevelUp takes it seriously.
  • Deposit Limits: Setting limits on how much you can deposit is a practical way to manage your spending. LevelUp allows you to set daily, weekly, or monthly deposit limits, helping you stick to a budget and avoid any nasty surprises. This aligns with the harm-minimisation approach promoted by the New Zealand government.
  • Account Closure: If you decide to stop gambling altogether, you can permanently close your account. This is the most definitive self-exclusion option and ensures you won't be able to access the platform again. LevelUp facilitates this process, understanding that sometimes a clean break is necessary.
About LevelUp

About LevelUp

LevelUp has carved out a notable presence in the online casino industry, offering a diverse gaming experience to players across English-speaking countries. This platform has steadily built a reputation for providing a comprehensive suite of casino games, coupled with a user-friendly interface that caters to both novice and seasoned gamblers.

In terms of reputation, LevelUp has garnered positive attention for its commitment to fair play and transparent operations. The casino's adherence to industry standards and regulatory requirements has helped establish trust among its user base, a crucial factor in the competitive online gambling landscape.

The user experience at LevelUp is a significant highlight. The website's intuitive design allows for easy navigation, enabling players to quickly find their preferred games or explore new options. The game selection is impressive, featuring a wide array of slots, table games, and live dealer options from reputable software providers. This variety ensures that there's something for every type of casino enthusiast.

Customer support is another area where LevelUp shines. The casino offers multiple channels for assistance, including live chat, email, and a comprehensive FAQ section. The support team is known for their responsiveness and knowledgeable approach to resolving issues, which is crucial for maintaining a positive player experience.

One of LevelUp's standout features is its innovative loyalty program. This system rewards regular players with personalized bonuses, cashback offers, and exclusive promotions, adding an extra layer of excitement to the gaming experience. Additionally, the casino's mobile optimization deserves mention, allowing players to enjoy their favorite games on-the-go without compromising on quality or functionality.

While LevelUp has many strengths, there's always room for improvement. Some players might find the wagering requirements for bonuses to be on the higher side compared to some competitors. However, this is balanced by the overall generosity of the promotions offered.

In the landscape of online casinos, LevelUp stands out as a solid choice for players seeking a reliable, feature-rich gaming platform with a strong focus on user satisfaction and fair play.

Quick facts

Year founded: 2020

Account

Creating an account is the first stage of your Online Casinogameplay adventure. At LevelUp, the account creation process is straightforward and can be completed in just a few simple steps.

After signing up for an account, you can enjoy everything this top online gambling site has to offer. Go through a large variety of games, grab tons of interesting offers, and rely on professional support.

Support

LevelUp Casino offers solid customer support options. Their live chat is available 24/7, providing quick responses to most queries. Email support is also reliable, with typical response times within 24 hours. While there's no phone support, their social media presence on Twitter and Facebook allows for additional contact methods. The support team is knowledgeable and efficient in resolving issues. For urgent matters, live chat is the recommended option. Overall, LevelUp's support system is competent and user-friendly, enhancing the overall gaming experience.

Live chat: Yes

Tips & Tricks for LevelUp Casino Players

Games

When playing at LevelUp Casino, try out different game types to find what suits you best. Start with low-stakes games to get a feel for the platform and gradually increase your bets as you become more comfortable.

Bonuses

Always read the terms and conditions of LevelUp Casino's bonuses. Pay attention to wagering requirements and game contributions. Some games may contribute less towards meeting these requirements, so choose wisely.

Depositing/Withdrawal Process

Before making your first deposit, verify all available payment methods and their processing times. For withdrawals, have your identity documents ready to speed up the verification process. This can save time when you're ready to cash out your winnings.

Website Navigation

Take time to explore LevelUp Casino's interface. Familiarize yourself with the game categories, search function, and account settings. This will help you find your favorite games quickly and manage your account efficiently.

Responsible Gaming

Set deposit limits and loss limits in your account settings. This helps maintain control over your gambling habits. Remember, online casino gaming should be entertaining, not a source of financial stress.

FAQ

What types of online casino games does LevelUp offer?

LevelUp provides a diverse range of online casino games, including slots, table games, live dealer options, and video poker. Their selection caters to various preferences, ensuring players can find their favorite games or explore new ones.

Are there any welcome bonuses for new online casino players at LevelUp?

Yes, LevelUp typically offers welcome bonuses for new online casino players. These may include matched deposits, free spins, or a combination of both. Always check the current promotions page for the most up-to-date offers and their terms.

Is LevelUp's online casino platform mobile-friendly?

LevelUp's online casino is optimized for mobile play. Players can access games through their smartphone or tablet browsers without needing to download a separate app, ensuring a seamless gaming experience across devices.

What are the betting limits for online casino games at LevelUp?

Betting limits at LevelUp vary depending on the game. They offer options for both casual players and high rollers, with limits typically ranging from low minimum bets to high maximum bets. Specific limits are displayed within each game.

How does LevelUp ensure fair play in their online casino games?

LevelUp uses certified Random Number Generators (RNGs) to ensure fair outcomes in their online casino games. They also undergo regular audits by independent testing agencies to verify the fairness and integrity of their gaming systems.

What payment methods are available for deposits and withdrawals?

LevelUp accepts various payment methods, including credit/debit cards, e-wallets, and bank transfers. The exact options may vary depending on your location, but common choices include Visa, MasterCard, PayPal, and Skrill.

Is LevelUp's online casino licensed and regulated?

Yes, LevelUp operates under valid gambling licenses and is regulated by reputable authorities. This ensures they adhere to strict standards of fair play, responsible gambling, and player protection.

Does LevelUp offer a loyalty program for online casino players?

LevelUp typically provides a loyalty or VIP program for regular players. These programs often include perks such as cashback, exclusive bonuses, and personalized customer support. Check their promotions page for specific details.

What is the average payout time for withdrawals from LevelUp's online casino?

Withdrawal times at LevelUp vary depending on the chosen payment method. E-wallets are usually the fastest, often processing within 24-48 hours. Bank transfers and card withdrawals may take 3-5 business days. Always check their banking page for the most accurate information.

How can I contact customer support if I have issues with my online casino account?

LevelUp offers multiple customer support channels, including live chat, email, and sometimes phone support. Their support team is typically available 24/7 to assist with any account-related issues or general inquiries.

Affiliate Program

LevelUp's affiliate program offers a compelling opportunity for those in the online casino space. From what I've observed, their commission structure is competitive, with tiered rates based on performance. The program provides a range of marketing tools, including customizable banners and landing pages, which can be particularly effective for conversion optimization.

One standout feature is their real-time reporting system, allowing for precise tracking of referrals and earnings. In my experience, their support team is responsive, which can be crucial for resolving issues promptly.

While the program shows promise, it's worth noting that payment terms and withdrawal thresholds may vary. As with any affiliate partnership, I recommend carefully reviewing the terms and conditions before committing.

Currencies

Currencies

LevelUp offers a diverse range of currency options for players. In my experience, their most popular choices include US dollars, Euros, and Canadian dollars. These currencies are widely accepted and provide convenient options for many players.

Based on my observations, LevelUp also supports Australian dollars and New Zealand dollars, which cater well to players from Oceania. For those in Europe, Polish zlotys and Norwegian kroner are available.

It's worth noting that LevelUp accommodates some less common currencies as well, such as Japanese yen and South African Rand. This diversity demonstrates their commitment to serving a global player base.

While not exhaustive, this selection covers most major currencies, making LevelUp accessible to a broad audience.

About the author
Aria Mitchell
Aria Mitchell
About

From Rotorua's scenic landscapes, Aria Mitchell shines as New Zealand's leading expert in localizing online casino content. Marrying Kiwi essence with global gaming insights, she's the name trusted nationwide.

Send mail
More posts by Aria Mitchell
By using our sites or services, you agree to our use of cookies. Learn more
I Accept