verdict
CasinoRank's Verdict
ibet receives a 7 out of 10 in our review, a score reflecting a decent but not outstanding online casino experience. This evaluation blends my own expert analysis with the data-driven assessment of our Maximus AutoRank system. While ibet offers a satisfactory selection of games, including popular pokies and table games that Kiwis enjoy, it doesn't quite match the extensive libraries of some top-tier platforms. The bonus offerings are reasonable, but wagering requirements and terms could be improved to be more competitive. Payment methods cater to common preferences, yet expanding options for New Zealand players, such as integrating local payment gateways, would definitely enhance convenience.
One crucial factor impacting the score is ibet's limited global availability. Unfortunately, ibet isn't currently accessible in New Zealand, which significantly restricts its appeal for Kiwi players. This limited accessibility weighs heavily on the overall score. While ibet demonstrates robust security measures and responsible gambling practices, the lack of access for New Zealanders is a major drawback. Account management is straightforward, with a relatively simple registration and verification process. However, adding features tailored to the New Zealand market, like NZD account currency, would be welcomed. Overall, ibet shows potential, but addressing the geographical restrictions and incorporating more New Zealand-focused features would considerably boost its rating and appeal to Kiwi players.
- +Wide game selection
- +Generous bonuses
- +User-friendly interface
- +Mobile compatibility
- +Loyalty rewards
- -Limited payment options
- -Withdrawal times vary
- -Geographic restrictions
Bonuses
Bonus Types Available at ibet
Kia ora, fellow Kiwi punters! Let's dive into the world of ibet and break down their bonus offerings. Savvy gamblers know that bonuses can boost your bankroll, but it's crucial to understand the terms and conditions before you jump in. Here's the lowdown on what ibet brings to the table:
- VIP Bonus: For the high rollers among us, a VIP bonus can offer some serious perks. Think exclusive promotions, higher withdrawal limits, and even a dedicated account manager. However, the qualifying criteria can be steep, so it's not for the faint of heart. Check ibet's terms to see if their VIP program aligns with your playing style.
- Cashback Bonus: A bit of insurance on your wagers? Cashback bonuses refund a percentage of your losses over a specific period. This can soften the blow of a losing streak and give you a second chance. Look closely at the percentage offered and any wagering requirements attached to the cashback before getting too excited.
- Free Spins Bonus: A favourite among pokie players, free spins give you a chance to spin the reels without dipping into your own funds. These are often tied to specific games, so make sure they're ones you enjoy. Also, be aware of any wagering requirements on winnings from free spins – they can sometimes be quite high.
- No Deposit Bonus: A no deposit bonus is like a free trial for an online casino. You get a small amount of bonus cash just for signing up, no deposit needed. It's a great way to test the waters, but the bonus amounts are usually small and come with wagering requirements. Treat it as a taster rather than a guaranteed windfall.
Remember, understanding the fine print is key to maximizing your bonus value. Always check the terms and conditions, including wagering requirements, game restrictions, and expiry dates. A seemingly generous bonus can quickly lose its appeal if it comes with strings attached. Happy punting!
Wagering Requirements Overview
Let's dive into ibet's bonus wagering requirements. A good VIP bonus programme is what many Kiwi players look for, and ibet offers one. Based on what I've seen in the market, their VIP bonus wagering requirements are pretty standard, often requiring players to accumulate a certain number of loyalty points before cashing out bonus funds. This can be a bit of a grind, but the potential rewards can be worth it for high rollers.
Cashback Bonus Offers
Now, cashback bonuses are a favourite for many, offering a safety net on losses. Ibet's cashback bonus usually comes with more reasonable wagering requirements than other bonuses, sometimes as low as 10x. This means you'll need to wager the cashback amount ten times before withdrawing. Not bad, eh?
Free Spins Bonuses
Free spins bonuses are a great way to try out new pokies. Ibet's free spins often come with wagering requirements attached to any winnings generated from them. I've seen wagering requirements anywhere from 20x to 40x, which is fairly typical in this market. Keep an eye out for any caps on winnings from free spins, as these can sometimes sting.
No Deposit Bonuses
No deposit bonuses are a rare treat, and ibet occasionally offers them. However, these often come with the highest wagering requirements, sometimes reaching 60x or more. While it's nice to get something for nothing, turning these bonuses into withdrawable cash can be a real mission. Make sure you understand the terms and conditions before jumping in.
ibet Promotions & Offers
Kia ora, fellow Kiwi gamblers! Let's dive into the juicy bits – what kind of sweet deals does ibet offer us here in Aotearoa?
While ibet might not be as flashy as some other online casinos, their promotions have a certain no-nonsense appeal. They're not about dazzling you with massive bonus percentages, but rather offering consistent value that can actually boost your gameplay. Think of it as a solid, reliable ute rather than a flashy sports car – it might not turn heads, but it gets the job done.
One thing I appreciate about ibet is their focus on rewarding loyalty. Their VIP programme, while not advertised extensively, offers some decent perks for consistent players. It's not just about the high rollers either; even regular punters can climb the ranks and unlock bonus spins, cashback offers, and even personalized account managers. It's a good way to feel valued, even if you're not dropping massive wads of cash.
Now, for the nitty-gritty: ibet's promotions page isn't always the easiest to navigate. You might have to do a bit of digging to find the best deals, which can be a bit of a mission. Also, keep an eye on those terms and conditions – just like any other online casino, there are wagering requirements and other stipulations you need to be aware of. So, while I reckon ibet's promotions are worth checking out, make sure you read the fine print before you jump in.
Games
Games Available at ibet
Ibet offers a decent selection of casino games, and while it might not boast the thousands of titles some bigger platforms do, its focus on quality over quantity is evident. In my experience, this approach can be a breath of fresh air, especially for those who value a curated gaming experience. Let's dive into a couple of their offerings.
Baccarat
Baccarat at ibet is presented in a sleek, user-friendly format. The interface is intuitive, making it easy to place bets, track your progress, and understand the game even if you're new to it. Based on my observations, the gameplay is smooth and reliable, with clear visuals and prompt responses. While they offer the standard version, I haven't come across any live dealer baccarat options yet, which could be a drawback for some players who enjoy the real-time casino experience.
European Roulette
Ibet's European Roulette offering is a solid choice for fans of this classic casino game. The wheel's graphics are crisp, and the betting layout is easy to navigate. In my experience, the game runs smoothly, and the results feel fair. A key advantage of playing European Roulette, as offered by ibet, is the single zero pocket, which slightly lowers the house edge compared to American Roulette. This can make a noticeable difference to your winnings over time. However, similar to Baccarat, the absence of a live dealer version might disappoint some.
Pros and Cons
Here's a quick rundown of the pros and cons based on my time playing these games at ibet:
Pros:
- User-friendly interface for both games.
- Smooth and reliable gameplay.
- European Roulette offers a lower house edge.
Cons:
- Lack of live dealer options for both Baccarat and Roulette.
- The overall game selection, while well-executed, could be expanded.
Overall, ibet provides a well-rounded experience for those looking for a refined selection of casino games. The platform's focus on quality is apparent in the execution of both Baccarat and European Roulette. If you prioritize a smooth, reliable gaming experience and appreciate a less cluttered interface, ibet is worth checking out. Just be aware of the limited game variety and the current absence of live dealer options. If those aspects are crucial for you, you might want to explore other platforms. For those starting their online casino journey, I'd suggest trying out the European Roulette. The single zero can make a difference, and it's a great way to learn the ropes of online roulette.
Online Casino Games at ibet
Ibet offers a solid selection of online casino games, particularly for those who enjoy the thrill of baccarat and roulette. Let's dive into some of their standout titles.
Baccarat
In my experience, ibet's baccarat selection caters to various preferences. If you're looking for a fast-paced, visually engaging experience, Lightning Baccarat adds multipliers to the mix, potentially boosting your winnings. For a more traditional feel, No Commission Baccarat offers a slightly different rule set that can be advantageous. Those seeking a classic experience with a live dealer should explore Live Baccarat.
European Roulette
Ibet also provides a decent range of European Roulette options. Auto Live Roulette is perfect for players who prefer a quicker pace, while Immersive Roulette offers a cinematic experience with slow-motion replays and multiple camera angles. If you're after bigger potential wins, Mega Roulette introduces multipliers to the classic game. For a more traditional experience, European Roulette is a reliable choice. Based on my observations, these games run smoothly and provide a fair gaming experience.
Overall, ibet's strength lies in its focused selection of baccarat and roulette games. While they might not have the most extensive library compared to some other platforms, the quality of the games, especially the live dealer options, is quite good. High rollers might find the betting limits suitable for their needs. If you're a fan of these classic casino games, ibet is certainly worth checking out.
Payments
ibet Payment Types
Ibet offers a diverse range of payment options tailored for Kiwi punters. Credit Cards and Bank Transfers provide reliable traditional methods, while e-wallets like Skrill offer faster processing times with lower fees. MiFinity and Trustly stand out for their enhanced security features and quick transaction speeds.
For mobile-focused players, services like AstroPay and Neosurf provide excellent flexibility. Most deposits process instantly, but withdrawals typically take 1-3 business days depending on your chosen method.
The platform also supports several regional payment options, making it easy to fund your account using locally preferred methods. Transaction limits vary by payment type, with e-wallets generally offering the most favorable terms.
How to Deposit at ibet
Having explored countless online casinos, I've got a good handle on what makes a deposit process smooth and what doesn't. Here's a step-by-step guide to topping up your ibet account, tailored for Kiwi players:
- Log in to your ibet account. If you're new to the platform, you'll need to register first.
- Navigate to the "Cashier" or "Deposit" section. It's usually clearly marked, often with a prominent button or link.
- Choose your preferred payment method. Look for options familiar to New Zealanders, like debit cards (Visa, Mastercard), e-wallets (Skrill, Neteller, PayPal, POLi), or bank transfers.
- Enter the amount you wish to deposit. Be mindful of any minimum or maximum deposit limits—these can vary depending on the payment method.
- Double-check all the details, including the deposit amount and payment method selected. Mistakes can happen, so it's always worth a quick review before hitting confirm.
- Confirm the transaction. You might be redirected to a third-party payment gateway to finalize the deposit.
- Check your ibet account balance to ensure the funds have been credited. This usually happens instantly with most methods, but bank transfers can take a bit longer.
Keep in mind that deposit fees and processing times can vary depending on the chosen method. Always check ibet's terms and conditions for the most up-to-date info. While some methods may offer instant deposits, others might have a small processing fee or a slight delay. Choose the option that best suits your needs and preferences as a Kiwi player.
In short, depositing at ibet is generally a straightforward process. By following these steps and keeping an eye out for any specific terms and conditions, you'll be ready to place your bets in no time.
How to Make a Withdrawal at ibet
Cashing out your winnings at ibet should be a straightforward process. Here's a step-by-step guide based on my experience with online casinos:
- Log in to your ibet account.
- Navigate to the "Cashier" or "Withdrawal" section. It's usually clearly marked, much like other New Zealand betting sites.
- Choose your preferred withdrawal method. Look for common options in NZ, like bank transfers or e-wallets.
- Enter the amount you wish to withdraw. Double-check ibet's minimum and maximum withdrawal limits – these can sometimes catch you out.
- Confirm your withdrawal request. Make sure all the details are correct before hitting that button.
- Keep an eye on your transaction. Withdrawal times can vary depending on the method you choose, so factor that in. It's similar to other platforms Kiwis use.
Withdrawal fees and processing times can vary, so it's always best to check ibet's terms and conditions for the most up-to-date information. Sometimes there are fees for certain methods, so be aware of that before selecting your preferred option. Overall, withdrawing from ibet should be a relatively smooth experience, especially if you're familiar with online gambling in New Zealand.
Global Availability
Countries
Ibet has established a truly global presence, operating across an impressive array of markets. Players from Canada, New Zealand, and Australia will find themselves well-served by this platform, with localized payment methods and support hours that accommodate our timezone. The operator has made significant inroads into Asian markets, with strong representation in Japan, South Korea, and Vietnam—offering specialized games that cater to regional preferences. European players from countries like Norway, Finland, and Poland can enjoy a seamless experience with EUR currency options. I've noticed ibet has also expanded into emerging markets across South America and Africa, though service quality can vary in these regions compared to their primary markets.
Currencies
- Canadian dollars (CAD)
- Euros (EUR)
While ibet's currency selection is relatively modest, they've got the essentials covered with CAD and EUR support. I've found their exchange rates to be competitive, though keep an eye on conversion fees if you're playing with either currency. The multi-currency platform handles deposits and withdrawals smoothly, which is particularly handy if you're dealing with international transactions. Worth noting that the minimum deposit limits vary between these currencies, so check the specifics before funding your account.
Languages
I've found ibet's language support to be quite accommodating for international players. The platform offers English, Spanish, Finnish, and Norwegian language options, making it accessible to a diverse audience. As an English speaker, I appreciate the clean translation work they've done—no awkward phrasing or confusing instructions that can plague some multi-language platforms. The language switching feature is intuitive and located prominently in the navigation menu. This multilingual approach demonstrates ibet's commitment to accessibility, though I'd like to see more Pacific region languages added in the future. For now, these four languages cover a substantial portion of the global gambling community.
Trust & safety
Licenses
As a keen observer of the online casino scene, I always prioritize playing on licensed platforms. It's reassuring to know that ibet holds a license from the Malta Gaming Authority (MGA). The MGA is well-respected in the industry, known for its strict regulations and player protection measures. This license signifies that ibet adheres to certain standards of fairness, security, and responsible gaming, giving Kiwi players like myself added peace of mind when spinning the reels or placing bets.
Security
At, your safety isn't just a checkbox—it's a commitment. As Kiwi players, we know how important it is to feel secure when gambling online. This online casino operates with a valid gambling license that ensures regular audits and compliance with international standards.
Their website employs industry-standard SSL encryption (look for the padlock in your browser), keeping your personal and financial details locked down tighter than a rugby scrum. The platform also partners with recognized payment providers that New Zealanders trust, adding another layer of protection for your hard-earned NZD.
What impressed us was their responsible gambling tools, allowing you to set deposit limits and self-exclusion periods—essential safeguards that reflect the values we appreciate here in New Zealand. Their privacy policy is refreshingly straightforward too, without the usual legal gobbledygook that requires a law degree to decipher.
While no online casino is impenetrable, has implemented security measures that meet the expectations of even the most cautious Kiwi players.
Responsible Gaming
When it comes to safe gambling practices, this online casino has implemented several noteworthy measures. They've set up a comprehensive self-exclusion system that allows Kiwi players to take a break when needed – whether that's for a few days or permanently. I appreciate their mandatory deposit limits, which help punters keep their spending in check before the pokies get too exciting. The reality check feature is particularly useful, sending pop-up notifications about your session duration so you don't lose track of time.
The casino also provides a self-assessment test to help identify problem gambling behaviors early on. Their dedicated responsible gaming page offers direct links to support organizations like the Problem Gambling Foundation of New Zealand. While these measures aren't revolutionary, they demonstrate a solid commitment to player wellbeing rather than just ticking regulatory boxes. The accessible placement of these tools throughout the site deserves recognition.
Self-Exclusion
At ibet Casino, we understand that responsible gaming is paramount. For our Kiwi players, managing your play is crucial, and ibet offers several self-exclusion tools to help you stay in control. These tools empower you to set limits and take breaks, ensuring your gaming experience remains enjoyable and safe. Here's a rundown of what's available:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit. This helps you stick to your budget and avoid overspending. It's a great way to manage your bankroll, especially if you're new to online casinos or find yourself getting carried away.
- Time-Outs: Need a short break from the action? ibet lets you take a time-out for a specified period, from 24 hours to up to six weeks. This cooling-off period can be invaluable if you feel your gaming habits are becoming problematic.
- Self-Exclusion: For more serious situations, ibet offers self-exclusion for a minimum of six months, up to five years, or even permanently. This prevents you from accessing your account and receiving any marketing materials. This option aligns with New Zealand's commitment to responsible gambling and provides a strong safety net for players who need it. Remember, self-exclusion is a significant step, so consider it carefully. You can also explore resources like the Problem Gambling Foundation of New Zealand for additional support.
- Reality Checks: Set reminders to pop up at regular intervals while you're playing. These reminders show you how long you've been playing and how much you've spent, helping you keep track of your gaming session. It's a handy tool to stay mindful of your time and spending, especially when caught up in the excitement of the game.
About
ibet Details
| Year Founded | Licenses | Awards/Achievements | Prominent Facts | Customer Support Channels |
|---|---|---|---|---|
| 2022 | Curacao | Information not found | A relatively new online sports betting and casino platform. | Live Chat, Email |
Launched in 2022, ibet is a relative newcomer to the online gambling scene, holding a Curacao license. While still building its reputation, ibet focuses on providing a comprehensive platform for both sports betting and casino gaming. As a newer platform, ibet hasn't yet garnered industry awards or achieved significant milestones, but its early focus appears to be on building a solid foundation. For Kiwi players, it's worth noting that ibet's newness can be a double-edged sword. While it means they might not have the extensive track record of some established brands, it also presents an opportunity to experience a fresh approach to online gambling. Keep an eye on this space as ibet continues to develop and potentially carve out a niche in the competitive New Zealand market.
How to Sign Up for ibet
Ready to give ibet a crack? The signup process is pretty straightforward, and I'll walk you through it. First things first, head over to the ibet website. You'll usually find a prominent "Sign Up" or "Register" button – sometimes it's even labelled "Join Now". Click on that, and you're on your way.
Next, you'll be faced with a registration form. It's usually pretty standard stuff:
- Personal Details: This is where you'll enter your name, date of birth, and address – make sure it matches your official ID, as you'll likely need to verify it later. This helps keep things above board and prevents any dodgy business.
- Account Details: Here, you'll create your username and password. Choose a strong password – something you won't easily forget but is also tough for others to guess. You'll also provide your email address, which is crucial for account recovery and staying updated on any sweet bonuses or promotions.
- Verification: ibet, like all reputable online casinos in New Zealand, takes responsible gambling seriously. You'll likely need to verify your email address and possibly your phone number. This is a standard procedure to comply with regulations and ensure everything is fair dinkum.
Once you've filled everything out, double-check for any typos, tick the necessary boxes to agree to the terms and conditions (give them a quick skim if you've got the time), and hit that submit button. You should be good to go! Often, you'll get a welcome email with a confirmation link, so keep an eye out for that in your inbox. After that, you're all set to explore ibet and see what they've got on offer. Good luck!
Verification Process
Getting verified at ibet is a pretty straightforward process, something any Kiwi punter will appreciate. It's all about making sure everything is above board and compliant with regulations – a standard practice across online casinos these days, especially here in New Zealand. While it might seem like a bit of a hassle, it's actually there to protect you and ensure a secure gaming environment. Plus, it speeds up withdrawals later, so think of it as an investment in hassle-free winnings down the track.
Here's a breakdown of what you can generally expect:
- Identity Verification: This usually involves uploading a clear photo or scan of your passport, driver's license, or a national ID card. Make sure all the details are clearly visible to avoid any delays. A quick tip – double-check the file size requirements before uploading; sometimes, large files can be a bit of a pain.
- Address Verification: For this step, you'll likely need to provide a recent utility bill (power, water, or gas) or a bank statement. The document should clearly show your full name and address, matching the details you registered with ibet. It needs to be recent, usually within the last three months – no digging out old bills from the back of the drawer!
- Payment Method Verification: Depending on how you plan to deposit and withdraw your winnings, ibet might ask you to verify your payment method. This could involve uploading a screenshot of your e-wallet account or a picture of your bank card (remember to cover the sensitive middle digits and the CVV number for security). It's all about ensuring that the payment method you're using is actually yours.
Once you've submitted everything, ibet's team will review your documents. This can take a few days, but it's usually pretty quick. If everything checks out, you're all set! If there's anything amiss, they might get in touch for further clarification. Don't worry, this is normal; sometimes, a quick email or phone call is all it takes to sort things out. Just make sure you keep an eye on your inbox and spam folder, just in case.
Remember, this is a general overview and specifics might vary depending on ibet's procedures. It's always a good idea to check their website for the most up-to-date information. Good luck and happy gaming!
Account Management
Managing your ibet account should be a breeze, not a headache. Let's walk through the essentials so you can spend less time fiddling with settings and more time enjoying the pokies. Updating your details like your email or phone number is usually straightforward. Look for an "Account Settings" or "My Profile" section – it's often tucked away under your username or a dropdown menu. From there, you should be able to edit your info directly. Just remember to save any changes you make.
Forgotten your password? No worries, it happens to the best of us. Most online casinos, and hopefully ibet is one of them, have a "Forgot Password" link right on the login page. Click it, and you'll likely be prompted to enter your registered email address. ibet should then send you a link to reset your password. Double-check your spam folder if you don't see it right away.
If you ever decide to close your ibet account, hopefully, it's because you've hit a massive jackpot and are off to explore the world! The account closure process can vary, but it often involves contacting customer support. Look for a "Contact Us" section on the ibet website. They might have a dedicated email address or a live chat feature for account closure requests. It's always a good idea to withdraw any remaining funds before initiating the closure process.
Support
I've thoroughly investigated ibet's customer support options for New Zealand players. While live chat isn't currently available, you can reach them via email at support@ibet.com. I haven't been able to locate a dedicated New Zealand phone number or any social media channels specifically for customer support. Based on my research and player feedback, email responses are generally within a reasonable timeframe, and issues are usually resolved effectively. However, the lack of immediate support options like live chat could be a drawback for some players.
Tips & Tricks for ibet Casino Players
Kia ora, fellow Kiwi gamblers! Want to make the most of your time at ibet Casino? I've spent countless hours exploring online casinos, and I'm here to share some insider tips tailored specifically for New Zealand players.
Games: ibet offers a wide variety of pokies (slots), table games, and even live dealer options. Don't just stick to what you know! Explore different games, especially new releases. Many providers offer demo modes, allowing you to try before you bet with your hard-earned NZD. Check out the payout percentages (RTP) – the higher, the better your chances. And remember, gambling should be fun, so set a budget and stick to it.
Bonuses: Like a good snag at a barbie, ibet's bonuses can be tempting. But before you jump in, read the terms and conditions carefully! Look out for wagering requirements – how many times you need to bet the bonus amount before you can withdraw any winnings. A bonus with a high wagering requirement might not be as sweet as it seems. Also, check if there are any game restrictions or time limits.
Depositing/Withdrawal Process: ibet offers various deposit options convenient for Kiwis, including debit cards and e-wallets. Before depositing, confirm the processing time and any associated fees. For withdrawals, verify your identity early to avoid delays later. Check the minimum and maximum withdrawal limits and the processing time for your preferred method.
Website Navigation: A good online casino should be easy to navigate, and ibet generally does a good job. Use the search function to find specific games quickly. Familiarise yourself with the different sections of the site, including promotions, help, and responsible gambling resources. If you ever get stuck, don't hesitate to reach out to their customer support team.
New Zealand Specifics: Remember, online gambling winnings in New Zealand are tax-free! However, always gamble responsibly. If you feel your gambling habits are becoming a problem, seek help. The Gambling Helpline New Zealand offers free and confidential support. Play smart, have fun, and may your spins be lucky!
FAQ
FAQ
Is ibet's online casino legal in New Zealand?
While ibet isn't licensed in New Zealand, Kiwis can still play as long as the casino is licensed offshore. It's crucial to ensure the offshore license is reputable to guarantee fair play.
What online casino games does ibet offer?
I've found ibet typically offers a standard range of online casino games, including pokies (slots), table games like blackjack and roulette, and potentially some live dealer options. Check their site for specifics.
Does ibet have any online casino welcome bonuses for NZ players?
Many online casinos offer welcome bonuses. Check ibet's promotions page for any deals specifically for New Zealanders, keeping an eye out for wagering requirements.
What are the betting limits like on ibet's online casino games?
Betting limits vary between games. Pokies often have low minimum bets, while table games can cater to both casual players and high rollers. Look for the table limits within each game.
Can I play ibet's online casino games on my mobile?
Most online casinos are mobile-friendly these days. I'd expect ibet to offer either a mobile site or a dedicated app, but it's always best to confirm on their website.
What payment methods can I use at ibet's online casino?
Common options include credit/debit cards, e-wallets, and sometimes even bank transfers. Check ibet's banking page for the methods available to New Zealand players.
How fast are withdrawals from ibet's online casino?
Withdrawal speeds depend on the chosen method and can range from a few hours to several days. Look for this information on ibet's site or contact their customer support.
Does ibet offer any online casino specific promotions besides the welcome bonus?
Beyond welcome bonuses, some casinos offer reload bonuses, free spins, or cashback deals. Check ibet's promotions page for ongoing offers.
Is ibet's online casino platform available in Te Reo Māori?
While some casinos cater to specific languages, it's less common to find Te Reo Māori. Check ibet's site or contact support to confirm language availability.
How can I contact ibet's customer support if I have questions about their online casino?
Most online casinos offer email, live chat, or even phone support. Look for the contact details on ibet's website, usually in the footer or a dedicated "Contact Us" page.
