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CrownPlay Review 2025

CrownPlay Review
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Quick facts
Website
CrownPlay
Year founded
2014
verdict

CasinoRank's Verdict

CrownPlay earns a solid 8/10 in our review, a score reflecting a blend of my own expert analysis and the meticulous evaluation of Maximus, our AutoRank system. This online casino caters to a broad player base, but how does it fare for Kiwis specifically? Let's dive in.

CrownPlay's game selection is decent, though not groundbreaking. While it boasts a variety of slots and table games, I'd love to see more titles from top Kiwi-favourite providers. The bonus structure is where things get interesting. The welcome bonus is fairly standard, but the subsequent promotions, including reload bonuses and free spins, are quite generous. However, wagering requirements are a bit steep, so read the fine print before jumping in. Thankfully, CrownPlay offers a variety of payment methods popular in New Zealand, including credit cards, e-wallets, and even some crypto options, making deposits and withdrawals a breeze.

Crucially for New Zealand players, CrownPlay is accessible here. This is a major plus, as many international casinos restrict access to Kiwis. The platform is licensed and regulated, demonstrating a commitment to player safety and fair gaming. Account creation is straightforward, and the site's interface is user-friendly, even on mobile. While a live chat option is available for customer support, I found their response times could be improved. Overall, CrownPlay offers a reliable and enjoyable online casino experience for New Zealanders, with a few areas for potential improvement.

Pros
  • +Wide game selection
  • +User-friendly interface
  • +Local promotions
  • +Competitive odds
  • +Live betting options
Bonuses

CrownPlay Bonuses

CrownPlay offers a good selection of bonuses to keep things interesting. From what I've seen, they try to cater to a range of players, which is a plus. You'll find the standard welcome bonus, a good starting point for anyone new to the platform. Free spins bonuses pop up fairly regularly too, often tied to specific games or promotions. For the high rollers and VIPs, there are dedicated programs with perks like exclusive bonus codes and higher deposit limits. It's worth checking their terms and conditions though, as the wagering requirements can sometimes be a bit steep. Overall, a decent variety for both casual players and those who like to splash out a bit more.

Games

Games

CrownPlay offers a comprehensive selection of online casino games tailored to Kiwi players. From classic table games like Blackjack, Roulette, and Baccarat to exciting variants such as Caribbean Stud and Three Card Poker, there's something for every taste. Slots enthusiasts will find a diverse range of options, while fans of Asian games can enjoy Pai Gow, Mahjong, and Sic Bo. For those seeking quick thrills, Keno, Scratch Cards, and Slingo provide instant entertainment. With popular poker variations like Texas Hold'em and Video Poker also on offer, CrownPlay caters to both casual players and seasoned gamblers alike.

Andar Bahar
Arcade Games
Baccarat
Blackjack
Casino Holdem
Casino War
Craps
Crash Games
Dragon Tiger
European Roulette
Game Shows
Instant Games
Keno
Lottery
Poker
Punto Banco
Roulette
Scratch Cards
Sic Bo
Slots
Stud Poker
Teen Patti
Texas Holdem
Three Card Poker
Video Poker
Wheel of Fortune
1x2 Gaming1x2 Gaming
3 Oaks Gaming3 Oaks Gaming
All41StudiosAll41Studios
AmaticAmatic
Amatic
Amusnet InteractiveAmusnet Interactive
Apollo GamesApollo Games
Apparat GamingApparat Gaming
ArcademArcadem
Atmosfera
BF GamesBF Games
Bally WulffBally Wulff
BelatraBelatra
Bet Solution
BetgamesBetgames
BetsoftBetsoft
Big Time GamingBig Time Gaming
Booming GamesBooming Games
Caleta GamingCaleta Gaming
Casino Technology
ElaGamesElaGames
Elk StudiosElk Studios
Elysium StudiosElysium Studios
EndorphinaEndorphina
Evolution GamingEvolution Gaming
Evolution Slots
EvoplayEvoplay
EzugiEzugi
FAZIFAZI
FBMFBM
Fantasma GamesFantasma Games
Felix GamingFelix Gaming
Felt GamingFelt Gaming
FoxiumFoxium
FugasoFugaso
G Games
GameArtGameArt
GameBurger StudiosGameBurger Studios
Gaming CorpsGaming Corps
Gaming RealmsGaming Realms
GamomatGamomat
GamzixGamzix
Givme GamesGivme Games
Golden HeroGolden Hero
Golden Rock StudiosGolden Rock Studios
HabaneroHabanero
Hacksaw GamingHacksaw Gaming
High 5 GamesHigh 5 Games
IGTIGT
IGTech
Iron Dog StudioIron Dog Studio
Just For The WinJust For The Win
Kajot GamesKajot Games
Kalamba GamesKalamba Games
Kiron InteractiveKiron Interactive
Leap GamingLeap Gaming
LuckyStreak
Mascot GamingMascot Gaming
MerkurMerkur
MicrogamingMicrogaming
Mr. SlottyMr. Slotty
NetEntNetEnt
NetGamingNetGaming
Nolimit CityNolimit City
Nucleus GamingNucleus Gaming
ORTIZ
OnAir EntertainmentOnAir Entertainment
OneTouch GamesOneTouch Games
Oryx GamingOryx Gaming
PariPlay
Pascal GamingPascal Gaming
PetersonsPetersons
PlatipusPlatipus
Platipus Gaming
Play'n GOPlay'n GO
PlayPearlsPlayPearls
PlaytechPlaytech
PopOK GamingPopOK Gaming
Pragmatic PlayPragmatic Play
Push GamingPush Gaming
PushGaming
QUIK GamingQUIK Gaming
QuickspinQuickspin
RabcatRabcat
Real Dealer StudiosReal Dealer Studios
Red Rake GamingRed Rake Gaming
Red Tiger GamingRed Tiger Gaming
Relax GamingRelax Gaming
Revolver GamingRevolver Gaming
Ruby PlayRuby Play
SYNOT GamesSYNOT Games
Salsa Technologies
Skywind LiveSkywind Live
SlotMillSlotMill
SmartSoft GamingSmartSoft Gaming
SpadegamingSpadegaming
SpinberrySpinberry
SpinmaticSpinmatic
SpinomenalSpinomenal
SpribeSpribe
StakelogicStakelogic
Stormcraft StudiosStormcraft Studios
SwinttSwintt
Switch StudiosSwitch Studios
ThunderkickThunderkick
Tom Horn GamingTom Horn Gaming
Triple Edge StudiosTriple Edge Studios
Vibra GamingVibra Gaming
WazdanWazdan
Wooho GamesWooho Games
Yggdrasil GamingYggdrasil Gaming
ZITRO GamesZITRO Games
zillionzillion
Payments

Payments

CrownPlay offers a wide range of payment options catering to diverse preferences. From traditional methods like credit cards and bank transfers to modern e-wallets such as MiFinity, Skrill, Neteller, and Jeton, the platform aims to provide flexibility. Prepaid options like PaysafeCard, Neosurf, and Flexepin offer enhanced privacy, while Interac, Apple Pay, and other mobile-first solutions add convenience. For those embracing digital currencies, crypto payments are also available. This variety ensures players can choose the method that best suits their needs, balancing speed, security, and ease of use.

How to Make a Deposit at CrownPlay

As an experienced online casino player, I've found that making deposits at CrownPlay is a straightforward process. Here's a step-by-step guide to help you get started:

  1. Log in to your CrownPlay account using your username and password.
  2. Navigate to the cashier or banking section, usually found in the main menu or account area.
  3. Select 'Deposit' from the available options.
  4. Choose your preferred payment method from the list provided. CrownPlay typically offers various options such as credit/debit cards, e-wallets, and bank transfers.
  5. Enter the amount you wish to deposit, keeping in mind any minimum or maximum limits.
  6. Fill in the required payment details for your chosen method. This may include card numbers, e-wallet account information, or bank details.
  7. Double-check all the information you've entered to ensure accuracy.
  8. Confirm the transaction and wait for it to process.
  9. Once approved, the funds should appear in your CrownPlay account balance immediately or within a few minutes, depending on the payment method.

It's important to note that while CrownPlay generally doesn't charge fees for deposits, your payment provider might. Always check with your bank or e-wallet service for any potential charges.

Processing times can vary depending on the method you choose. E-wallets and credit/debit cards are usually instant, while bank transfers may take a few business days to clear.

CrownPlay's deposit process is designed to be user-friendly and secure. By following these steps, you should be able to fund your account quickly and start enjoying the games on offer. Remember to gamble responsibly and only deposit what you can afford to lose.

How to Make a Deposit at CrownPlay

  1. Log in to your CrownPlay account using your username and password.
  2. Navigate to the 'Cashier' or 'Banking' section, typically found in the main menu or account dashboard.
  3. Select 'Deposit' from the available options.
  4. Choose your preferred payment method from the list. Popular options for Kiwi players often include credit/debit cards, e-wallets like POLi or PayPal, and bank transfers.
  5. Enter the amount you wish to deposit. Remember, CrownPlay may have minimum and maximum deposit limits, so check these beforehand.
  6. If using a credit/debit card, input your card details carefully. For e-wallets, you'll be redirected to complete the transaction on their platform.
  7. Double-check all entered information for accuracy.
  8. Click 'Confirm' or 'Process Payment' to finalise your deposit.
  9. Wait for the transaction to process. This is usually instant for most methods, but bank transfers might take a few business days.
  10. Once confirmed, your account balance should update immediately, reflecting your new funds.
  11. If eligible, don't forget to claim any deposit bonuses. These often require a bonus code, so have it ready if needed.
  12. Before playing, review the terms and conditions associated with your deposit and any claimed bonuses.

Remember, responsible gambling is crucial. Set deposit limits if needed, and only gamble what you can afford to lose. If you encounter any issues during the deposit process, CrownPlay's customer support should be on hand to assist. Keep an eye out for any special promotions or reduced fees for certain deposit methods – these can vary, so it's worth checking regularly. Lastly, ensure you're using a secure internet connection when making transactions to protect your financial information.

Global Availability

Countries

CrownPlay has established an impressive global footprint, operating across numerous markets worldwide. While available in my home region, it's also accessible in major gambling hubs like Australia, Canada, and Brazil. The platform has strategically expanded into European territories including Norway, Finland, and Ireland, while maintaining a strong presence in Asian markets such as Singapore and Japan. What's particularly noteworthy is CrownPlay's reach into emerging gambling markets across Africa and South America. With operations in over 100 countries, they've created a truly international gaming experience, though specific features and promotions may vary depending on local regulations and market conditions.

Albania
Algeria
Andorra
Angola
Anguilla
Argentina
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia & Herzegovina
Botswana
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
Christmas Island
Cocos [Keeling] Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Croatia
Croatian
Cuba
Côte d’Ivoire
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Ethiopia
Fiji
Finland
Gabon
Gambia
Germany
Ghana
Gibraltar
Greenland
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Isle of Man
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Marshall Islands
Mauritania
Mauritius
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Norway
Oman
Pakistan
Palau
Palestinian Territories
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Qatar
Russia
Rwanda
Samoa
San Marino
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovenia
Solomon Islands
Somalia
South Africa
South Korea
South Sudan
Sri Lanka
Sudan
Suriname
Swaziland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tokelau
Tonga
Trinidad & Tobago
Tunisia
Turkiye
Turkmenistan
Tuvalu
Uganda
United Arab Emirates
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Yemen
Zambia
Zimbabwe

Currencies

  • US dollars (USD)
  • New Zealand dollars (NZD)
  • Swiss francs (CHF)
  • Czech Republic Koruna (CZK)
  • Polish zlotys (PLN)
  • Canadian dollars (CAD)
  • Norwegian kroner (NOK)
  • Chilean pesos (CLP)
  • Hungarian forints (HUF)
  • Australian dollars (AUD)
  • Brazilian reals (BRL)
  • Euros (EUR)

CrownPlay impresses with its diverse currency options, making it a solid choice for players who value financial flexibility. The platform supports both major and regional currencies, ensuring smooth transactions without pesky conversion fees. While the multi-currency support is comprehensive, keep in mind that withdrawal processing times may vary depending on your chosen currency. The inclusion of local dollar options particularly stands out, offering convenient banking solutions for most players.

Australian dollars
Brazilian reals
Canadian dollars
Chilean pesos
Czech Republic Koruna (CZK)
Euros
Hungarian forints
New Zealand dollars
Norwegian kroner
Polish zlotys
Swiss francs
US dollars

Languages

I've found that CrownPlay offers impressive language support that caters to a diverse player base. The platform is fully accessible in seven languages: English, German, Spanish, Italian, Polish, Norwegian, and Finnish. This multilingual approach demonstrates CrownPlay's commitment to international players, making it particularly convenient for those who prefer gaming in their native tongue. The English version is polished and intuitive, with clear navigation and well-translated game descriptions. For those who have friends overseas or are bilingual themselves, the ability to switch between languages is seamless and doesn't require creating a new account. This flexibility is something I've noticed many competing casinos lack.

Czech
English
Finnish
German
Hungarian
Italian
Norwegian
Polish
Portuguese
Spanish
Trust & safety

Licenses

CrownPlay operates under a Curacao license. For Kiwi players, this means CrownPlay is not subject to New Zealand gambling regulations. While a Curacao license allows CrownPlay to offer its online casino services to a broad international audience, it's important to remember that it doesn't carry the same weight as licenses from stricter jurisdictions like the UK or Malta. This doesn't automatically mean CrownPlay is untrustworthy, but it does place a greater emphasis on personal research. Check out player forums and reviews to get a better feel for their reputation before diving in. Ultimately, understanding the licensing situation helps you make an informed decision about whether CrownPlay is the right online casino for you.

Security

CrownPlay understands that Kiwis value a fair go, and that extends to online casino security. They employ industry-standard measures to protect your information and funds, much like your bank does. Think SSL encryption, which keeps your data safe from prying eyes, and robust firewalls to prevent unauthorised access. They also promote responsible gaming, partnering with organisations like the Problem Gambling Foundation of New Zealand to provide resources and support. While specific details aren't always public – imagine giving a burglar a blueprint of your house – CrownPlay's commitment to security is clear. It's reassuring to know your personal details and NZD are in safe hands, allowing you to focus on enjoying the pokies and table games. However, like choosing any online service, it's always a good idea to do your own research and stay informed about best practices for online safety. Being a savvy player is part of the game, after all.

Responsible Gaming

CrownPlay takes responsible gaming seriously, providing Kiwis with tools to manage their play. Setting deposit limits helps you stay within your budget, while self-exclusion options offer a breather or a complete break from the platform. CrownPlay also provides links to helpful resources like the Problem Gambling Foundation of New Zealand, demonstrating their commitment to player wellbeing. They promote responsible gambling through website banners and educational materials, reminding players to keep it fun and seek help if needed. While they lack a dedicated responsible gambling section, the available tools and resources provide a decent framework for managing your play.

Self-Exclusion

CrownPlay understands the importance of responsible gaming and offers several self-exclusion tools to help New Zealand players manage their gambling habits. These tools empower you to take control and ensure a safe and enjoyable online casino experience. Here's a rundown of what they offer:

  • Time-Out Period: Need a short break? CrownPlay lets you take a temporary time-out, ranging from a few days to a few weeks. This gives you breathing room to reassess your gaming. Think of it as a "circuit breaker" for your online casino play.
  • Self-Exclusion: For more serious situations, CrownPlay allows you to self-exclude for a longer duration, from several months up to several years, or even permanently. This restricts access to your account and prevents you from receiving any marketing materials. It's a significant step, but one that can be incredibly helpful.
  • Deposit Limits: Set daily, weekly, or monthly deposit limits to keep your spending in check. This is a proactive way to manage your bankroll and avoid any nasty surprises. It's a bit like having a budget for your entertainment spending.
  • Account Closure: If you decide to stop gambling altogether, CrownPlay allows you to permanently close your account. This is the most definitive option and should be considered carefully.

Remember, these tools are here to help you. If you're struggling with problem gambling, organizations like the Problem Gambling Foundation of New Zealand offer support and resources. Don't hesitate to reach out – they're there to help.

About

About CrownPlay

CrownPlay is a relatively new name in the online casino world, and I'm keen to share my findings after putting it through its paces. While it hasn't built up the decades-long reputation of some of the bigger players, it's definitely making a splash. One thing I appreciate is their focus on a streamlined, user-friendly interface. Navigating the site is a breeze, whether you're on your desktop or mobile, which is a big plus for Kiwi players on the go. They've got a decent library of pokies (what we call slots in New Zealand) and table games, though I'd love to see more variety added in the future. A quick heads-up: I haven't been able to confirm yet whether CrownPlay holds a license to operate in New Zealand specifically, so it's crucial to double-check the local regulations before diving in. Customer support is available via live chat and email, and in my experience, they're pretty responsive and helpful, which is always reassuring. One area where CrownPlay could improve is its bonus structure. While the initial welcome bonus seems tempting, the wagering requirements are a bit steep compared to some other casinos Kiwis can access. Overall, CrownPlay offers a solid online casino experience, but it's important to be aware of the local gambling laws and the terms of their bonuses before you play.

Account

CrownPlay offers a straightforward account creation process, a welcome change from some of the more convoluted setups I've encountered. It's pretty standard fare for Kiwi players: provide your details, verify your email, and you're in. I appreciate the emphasis on security, with two-factor authentication readily available. One minor niggle – the account dashboard could be a bit more intuitive. Navigating to crucial sections like bonus information or responsible gambling settings isn't as smooth as it could be. Still, for a no-frills, secure account experience, CrownPlay ticks the boxes.

Support

I've thoroughly investigated CrownPlay's customer support options for Kiwi players. They offer live chat, which is generally responsive, but I experienced some slight delays during peak hours. Email support (support@crownplay.com) is available 24/7, and while their responses are detailed, they can take up to 24 hours. Unfortunately, there's no dedicated New Zealand phone number, which is a drawback. Their social media presence is active, providing updates and responding to queries, but it's not ideal for urgent issues. Overall, CrownPlay's support is decent, but having a local phone number would definitely improve the experience for New Zealand players.

Tips & Tricks for CrownPlay Casino Players

Kia ora, fellow Kiwi gamblers! Want to make the most of your time and money at CrownPlay Casino? Here are a few tips and tricks from someone who's been around the online casino block a few times:

Games: CrownPlay offers a wide variety of games, from classic pokies to live dealer action. Don't be afraid to explore beyond your usual favourites. Give a few new games a whirl – you might just discover your next go-to. Check out the RTP (Return to Player) percentages before you commit – the higher the percentage, the better your chances of winning in the long run.

Bonuses: Like a good snag at a barbie, bonuses are tempting! But before you jump in, always read the terms and conditions carefully. Look out for wagering requirements (how many times you need to bet the bonus amount before you can withdraw any winnings) and any game restrictions. A seemingly sweet deal can quickly turn sour if you're not aware of the fine print. CrownPlay often has special promotions, so keep an eye out for those too – you might snag some free spins or bonus cash.

Depositing/Withdrawal Process: CrownPlay supports a range of payment methods popular in New Zealand, like debit cards and e-wallets. Choose the option that's most convenient for you. Before making your first deposit, double-check the minimum and maximum deposit limits. When it's time to cash out your winnings, be aware of any processing times and potential fees. It's always a good idea to verify your account early on to avoid any delays later.

Website Navigation: CrownPlay's website is generally user-friendly, but with so many games on offer, it can sometimes feel a bit overwhelming. Use the search function to find specific games or filter by provider or category. If you're playing on your mobile, make sure you're connected to a good Wi-Fi network to avoid any frustrating interruptions. And if you ever get stuck, don't hesitate to reach out to CrownPlay's customer support team – they're usually pretty helpful.

New Zealand Specifics: Remember, online gambling winnings in New Zealand are tax-free! So, if you hit a big jackpot, you get to keep every single dollar. It's also important to gamble responsibly. Set a budget and stick to it. If you're ever feeling like your gambling is getting out of control, there are plenty of resources available in New Zealand to help, like the Gambling Helpline.

FAQ

FAQ

Is CrownPlay's online casino legal in New Zealand?

CrownPlay's legality for Kiwis depends on where it's licensed. Offshore licensed casinos are generally accessible, but it's crucial to check their specific licensing to ensure they adhere to international standards.

What online casino games does CrownPlay offer?

CrownPlay's online casino likely features a mix of pokies (slots), table games like blackjack and roulette, and potentially live dealer games. The exact selection varies, so check their website for specifics.

Are there any welcome bonuses for new online casino players at CrownPlay?

Many online casinos offer welcome bonuses. CrownPlay might have a deposit match bonus or free spins. Always check the terms and conditions, especially wagering requirements, before accepting any bonus.

Can I play CrownPlay's online casino games on my mobile?

Most online casinos, including CrownPlay, are mobile-friendly. You can usually play directly through your browser or via a dedicated app, if available.

What are the deposit and withdrawal options for CrownPlay's online casino?

Common options include credit/debit cards, e-wallets, and bank transfers. Check CrownPlay's banking page for NZD-friendly options and any associated fees.

What are the betting limits for online casino games at CrownPlay?

Betting limits vary depending on the game. CrownPlay should clearly display the minimum and maximum bets for each game.

Does CrownPlay offer progressive jackpot pokies?

Many online casinos offer progressive jackpot pokies. Check CrownPlay's games lobby to see if they have these potentially lucrative games.

How can I contact CrownPlay's online casino customer support?

CrownPlay should provide customer support via email, live chat, or phone. Look for their contact details on their website.

Is CrownPlay's online casino platform secure?

Reputable online casinos use encryption to protect player data. Check for SSL encryption and responsible gaming features on CrownPlay's site.

Are there any responsible gambling tools available at CrownPlay's online casino?

Look for features like deposit limits, self-exclusion options, and links to responsible gambling resources on CrownPlay's platform.