verdict
CasinoRank's Verdict
Casilando Casino earns a 7.3 out of 10 in our comprehensive review, a score reflecting a solid yet not perfect online gambling experience. This evaluation blends my expert opinion with data-driven insights from Maximus, our proprietary rating system. While Casilando offers a respectable selection of games, including slots and table games, it's not the most extensive library I've encountered. This slightly limits the variety for players looking for niche titles or a massive catalog. The bonus offerings are decent, providing some added value, but wagering requirements and other terms should be carefully examined before opting in.
The payment options are generally reliable and cover common methods, though some players might find the absence of their preferred option a minor inconvenience. Casilando operates under a reputable license, ensuring a safe and fair gaming environment. However, its global availability isn't universal, which could be a drawback for some players. The account creation process is straightforward and user-friendly, allowing for quick access to the games. While Casilando performs well in trust and safety, with secure transactions and responsible gaming features, the overall experience is slightly held back by the somewhat restricted game selection and limited global reach. This contributes to the 7.3 rating, signifying a good option for many, but perhaps not the ideal choice for those seeking the absolute best variety or accessibility.
- +Extensive game library
 - +Generous bonuses
 - +Mobile-friendly design
 - +Live dealer options
 
- -Limited payment methods
 - -Withdrawal times
 - -Geographic restrictions
 
Bonuses
Bonus Types Available at Casilando Casino
Casilando Casino offers a few bonus types that might catch your eye if you're a Kiwi punter. Let's have a look at what they've got on offer, and more importantly, what you need to watch out for. They've got your standard Welcome Bonus, some Free Spins Bonuses, and even a No Deposit Bonus to tempt you in.
First up, the Welcome Bonus. While the amount can be appealing, it's crucial to understand the terms and conditions. Look closely at the wagering requirements – how many times you need to play through the bonus before you can withdraw any winnings. High wagering requirements can make it tough to actually see any real money. Also, check if there are any game restrictions. Some casinos limit which pokies contribute towards fulfilling those wagering requirements.
Next, Free Spins Bonuses. These can be a great way to try out new pokies without risking your own dosh. But again, check the terms. Often, winnings from free spins come with their own set of wagering requirements. Casilando sometimes offers free spins as part of their Welcome Bonus or as standalone promotions, so keep an eye out.
Finally, the No Deposit Bonus. This is a bit of a unicorn in the online casino world, letting you play without putting down any of your own cash. However, these bonuses usually come with stricter wagering requirements and lower withdrawal limits. Think of it as a taster rather than a full meal. Make sure you read the fine print before jumping in, as there are often specific game limitations.
Ultimately, while these bonuses at Casilando Casino can add some extra excitement to your online gambling, it's essential to understand the specific terms and conditions for each one. Don't get blinded by the headline offer; dig into the details to make sure you're getting a fair deal. Knowing the ins and outs will help you make the most of your gaming experience and avoid any nasty surprises down the line.
Games
Game Types Available at Casilando Casino
Casilando Casino offers a decent selection of games, catering to various preferences. In my experience, they've partnered with enough providers to keep things interesting, although some players might find the overall game library isn't as extensive as some of the bigger names out there. Let's dive into some of their key offerings.
Baccarat
Baccarat at Casilando provides a relatively standard online experience. Based on my observations, you'll find variations like Punto Banco, which is a popular choice. The interface is generally user-friendly, making it easy to place bets and follow the action. High rollers might appreciate the table limits, but more casual players could find other games more suitable to their bankroll.
Blackjack
Blackjack fans will find a reasonable selection of options at Casilando. From classic versions to those with slight rule variations, there's enough to keep gameplay from getting stale. In my experience, the software runs smoothly, and the graphics are clear. However, seasoned blackjack players might find the strategic depth somewhat lacking compared to dedicated blackjack platforms.
Poker
Casilando's poker offerings are primarily video poker variants. While this might disappoint those looking for live poker rooms, the available video poker games provide a good way to practice different poker hands. The paytables are clearly displayed, which I always appreciate. It's worth noting that the variety of video poker games isn't massive, but it covers the basics.
Roulette
Roulette at Casilando includes the standard European and American versions. The wheel animations are smooth, and the betting layout is intuitive. Based on my observations, the gameplay is fair, and the results feel random, which is crucial for a game of chance like roulette. However, the lack of unique or innovative roulette variations could be a drawback for some players.
Scratch Cards
For players looking for instant wins, Casilando offers a selection of scratch cards. These provide quick bursts of entertainment, and the varying themes and prize structures keep things fresh. While scratch cards might not be for everyone, they offer a nice change of pace from traditional casino games. In my experience, the winning potential is comparable to similar scratch card offerings on other platforms.
Video Poker
As mentioned earlier, video poker is available at Casilando. While the selection isn't huge, games like Jacks or Better and Deuces Wild provide a classic video poker experience. The game interface is straightforward, and the paytables are easy to understand, making it suitable for players of all skill levels. However, experienced video poker players might find the lack of more obscure variants limiting.
Casilando Casino offers a solid, if not spectacular, selection of games. The platform caters to a broad range of players, but those seeking a highly specialized experience in a particular game type might be better served elsewhere. Ultimately, Casilando provides a fair and enjoyable gaming environment, although there's room for improvement in terms of game variety. From what I've seen, Casilando provides a reliable and enjoyable experience for casual players, but dedicated enthusiasts might find more comprehensive options elsewhere. The platform is worth exploring, particularly if you appreciate a user-friendly interface and a good mix of game types.
Online Casino Games at Casilando Casino
Casilando Casino offers a decent selection of online casino games catering to various preferences. Let's dive into some popular choices.
Baccarat
For baccarat enthusiasts, Casilando offers a few interesting options. Punto Banco, a classic variant, is readily available, providing a straightforward, fast-paced experience. If you prefer a more dynamic twist, try Lightning Baccarat, where multiplied payouts add an extra layer of excitement. In my experience, the quality of the live dealer baccarat games is quite good, with smooth streaming and professional dealers.
Blackjack
Blackjack fans can explore several versions, including European Blackjack and Classic Blackjack. These games stick to traditional rules, offering a familiar experience for seasoned players. For those seeking a faster pace, the First Person Blackjack variant provides a slick, visually appealing option. Based on my observations, Casilando's blackjack games cater well to both casual players and high-rollers.
Poker
Casilando's poker selection includes video poker titles like Jacks or Better and Deuces Wild, perfect for those who enjoy strategic gameplay. While the variety might not be extensive, these games offer a solid poker experience. For those who prefer table poker, several options are available, including Casino Hold'em, a simplified version of Texas Hold'em played against the house.
Roulette, Scratch Cards, and Video Poker
Roulette players can enjoy popular variants like European Roulette and American Roulette. Lightning Roulette, with its electrifying multipliers, adds a thrilling dimension to the classic game. Scratch card enthusiasts will find a variety of instant-win games, offering a quick and easy way to test their luck. Video poker options include classics like Jacks or Better and Deuces Wild, providing a strategic element for those who prefer skill-based games.
Casilando Casino's game selection is consistently updated with new titles. While the focus is on slots, the table game and other offerings are decent, providing a well-rounded experience for players seeking variety. Keep in mind that responsible gaming practices should always be followed. Set a budget, stick to it, and remember that entertainment is the primary goal.
Payments
Casilando Casino Payment Types
Casilando Casino offers a diverse range of payment options tailored for Kiwi players. Popular choices include Visa, Mastercard, and PayPal for swift transactions. E-wallets like Skrill and Neteller provide added security and faster withdrawals. For those preferring prepaid options, Paysafecard is a solid choice. Trustly facilitates seamless bank transfers, while Interac caters to those seeking instant deposits. While processing times vary, most methods ensure quick access to funds. Keep an eye out for potential fees, especially with credit cards. Overall, Casilando's payment suite balances convenience and security, catering to various preferences in the local market.
How to Make a Deposit at Casilando Casino
Having explored numerous online casinos, I can confidently guide you through the deposit process at Casilando Casino. Here's a step-by-step breakdown:
- Log in to your Casilando Casino account using your credentials.
 - Navigate to the cashier section, usually found in the top-right corner of the page.
 - Select 'Deposit' from the available options.
 - Choose your preferred payment method from the list provided. Casilando typically offers options like credit/debit cards, e-wallets, and bank transfers.
 - Enter the amount you wish to deposit. Be mindful of any minimum or maximum deposit limits.
 - Fill in the required payment details. For card payments, this includes the card number, expiry date, and CVV.
 - Double-check all entered information for accuracy.
 - Click 'Confirm' or 'Submit' to process your deposit.
 - Wait for the transaction to complete. Most deposits are instant, but some methods may take longer.
 - Once confirmed, your account balance should update automatically.
 
It's worth noting that Casilando Casino doesn't typically charge fees for deposits, but your payment provider might. Always check with your bank or e-wallet service for potential charges.
Processing times vary depending on the chosen method. E-wallets and credit cards usually offer instant deposits, while bank transfers can take 1-5 business days.
The deposit process at Casilando Casino is straightforward and secure. By following these steps, you can quickly fund your account and start enjoying your favorite games. Remember to gamble responsibly and set limits that align with your budget.
How to Deposit at Casilando Casino
Funding your Casilando Casino account is generally straightforward. Here's a step-by-step guide to help you through the process:
- Log in to your Casilando Casino account.
 - Navigate to the cashier or deposit section. This is usually clearly marked and easy to find.
 - Choose your preferred deposit method. Look at the options available for New Zealand players, such as Visa, Mastercard, e-wallets, or bank transfers. Consider any associated fees or processing times.
 - Enter the amount you wish to deposit. Remember to check for minimum and maximum deposit limits, which can vary depending on the payment method.
 - Provide the required details for your chosen payment method. This might include card numbers, bank account information, or e-wallet login details. Double-check everything is accurate.
 - Confirm the transaction. Review the details and click to confirm the deposit. You should receive confirmation on-screen and potentially via email as well.
 - Check your Casilando balance. Once the transaction is complete, your funds should reflect in your casino account. You're now ready to play!
 
Global Availability
Countries
Casilando Casino casts a wide net across the globe, operating in numerous markets including the UK, Germany, Canada, and Finland. What's particularly impressive is their strong presence in Nordic countries, where they've tailored their banking options to suit local preferences. I've noticed their customer support team handles multiple languages fluently, making them accessible to players from diverse regions. While they maintain solid coverage in European territories like Ireland and Malta, they've also expanded into emerging markets including Brazil and Chile. The casino is unavailable in restricted territories like the US and Australia, which is standard for many reputable online casinos operating under European licenses.
Currencies
- US dollars
 - New Zealand dollars
 - Denmark kroner
 - Indian rupees
 - South African Rand
 - Canadian dollars
 - Peruvian nuevos soles
 - Norwegian kroner
 - Chilean pesos
 - Australian dollars
 - Argentine pesos
 - Brazilian reals
 - Euros
 - British pounds sterling
 
Casilando Casino offers a good selection of currencies, catering to a diverse player base. This range is convenient, allowing players to deposit and wager in their preferred currency, potentially minimizing conversion fees. While the inclusion of less common currencies like Peruvian nuevos soles and Chilean pesos is a plus, it's always wise to double-check the specific terms and conditions related to each currency, such as potential transaction fees or withdrawal limits.
Languages
Casilando Casino caters to a diverse international audience with its multi-language support. During my testing, I found the site fully functional in English (perfect for local players), German, Norwegian, Finnish, and Spanish. The language switching feature is conveniently located in the top navigation bar, making it easy to toggle between options. What impressed me was the quality of translations – they're professionally done rather than the awkward automated text you often see on lesser platforms. This attention to detail extends throughout the site, ensuring that non-English speakers can navigate menus, game descriptions, and bonus terms with equal ease.
Trust & safety
Licenses
As a keen observer of the online casino scene, I always prioritize playing on licensed platforms. It's reassuring to know that Casilando Casino holds licenses from both the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC). These are two of the most respected regulatory bodies in the iGaming world. For Kiwi players, this means Casilando is held to high standards in terms of fair play, responsible gaming practices, and secure transactions. While the MGA license offers broader coverage, the UKGC license is particularly noteworthy for its stringent player protection measures. This dual licensing demonstrates Casilando's commitment to operating a legitimate and trustworthy online casino.
Security
At Casilando Casino, security isn't just a box to tick—it's a fundamental pillar of their online casino operation. Kiwi players can rest easy knowing this platform employs industry-standard SSL encryption technology to protect your personal and financial details from prying eyes.
The casino operates under a Malta Gaming Authority license, which requires strict adherence to security protocols and fair gaming practices. For New Zealand players, this regulatory oversight means your gaming sessions are monitored for fairness, with random number generators (RNGs) regularly tested by independent bodies.
What impressed us was Casilando's responsible gambling tools, allowing Kiwi punters to set deposit limits, take cooling-off periods, or self-exclude if needed. Their privacy policy is refreshingly transparent about how your data is handled—no sneaky fine print here.
While no system is 100% foolproof, Casilando's multi-layered security approach provides solid protection for your gaming sessions and financial transactions in NZD, making it a trustworthy choice for Kiwi casino enthusiasts.
Responsible Gaming
Casilando Casino takes responsible gaming seriously, providing Kiwis with tools to manage their play. They offer deposit limits, so you can set how much you're comfortable spending, much like budgeting for your weekly shop. Need a break? Self-exclusion options are available, allowing you to take a time-out or even close your account. Casilando also provides links to helpful resources like the Problem Gambling Foundation of New Zealand, showing their commitment to player wellbeing. While they don't have a dedicated NZ helpline, their customer support is readily available to answer any questions about responsible gaming. Overall, Casilando provides a decent framework for responsible play, empowering players to stay in control of their gambling.
Self-Exclusion
Casilando Casino understands the importance of responsible gaming and offers several self-exclusion tools to help New Zealand players manage their gambling habits. These tools empower you to take control and ensure a safe and enjoyable online casino experience. Here's a breakdown of the options available:
- Time-Out Period: Need a short break? Casilando lets you take a temporary time-out, ranging from 24 hours to several weeks. This gives you breathing room to reassess your gaming. This aligns with New Zealand's focus on harm minimisation in gambling.
 - Self-Exclusion: For a more committed approach, you can self-exclude for a longer duration, typically six months or more. During this time, you won't be able to access your account or receive any marketing materials. This is a strong step towards addressing problem gambling, a concern recognized by the Department of Internal Affairs in New Zealand.
 - Account Closure: If you decide to stop gambling altogether, you can permanently close your Casilando account. This is a definitive measure and often irreversible, so consider it carefully. Note that this doesn't automatically exclude you from other gambling platforms; you'd need to contact each individually. It's worth exploring New Zealand's national self-exclusion register if you're considering this option.
 - Deposit Limits: While not strictly self-exclusion, setting deposit limits can be a valuable tool for managing your spending. Casilando allows you to set daily, weekly, or monthly limits, preventing you from exceeding a predetermined budget. This is a proactive approach to responsible gaming.
 
About
Casilando Casino Details
Casilando Casino at a Glance
| Feature | Details | 
|---|---|
| Year Founded | 2017 | 
| Licenses | Malta Gaming Authority (MGA), UK Gambling Commission (UKGC) | 
| Customer Support Channels | Email, Live Chat | 
Casilando Casino burst onto the New Zealand online casino scene in 2017, licensed by both the Malta Gaming Authority and the UK Gambling Commission. This dual licensing speaks volumes about their commitment to fair play and responsible gaming, something Kiwis can definitely appreciate. While they haven't racked up industry awards, their focus seems to be on providing a solid, reliable platform. For New Zealand players, this means access to a diverse range of games, from pokies to table games, all in a secure environment. They offer helpful customer support via email and live chat, which is handy for sorting out any issues. Overall, Casilando presents itself as a no-frills, trustworthy option for those looking for a straightforward online casino experience.
How to Sign Up for Casilando Casino
Ready to give Casilando a crack? Signing up is pretty straightforward, and I'll walk you through it. It's designed to be quick, so you can get straight to playing your favourite pokies or table games. Here’s the gist:
- Hit the "Create Account" Button: Usually, it's brightly coloured and easy to spot – no need to go on a treasure hunt. Click it, and you're on your way.
 - Fill in Your Details: Standard stuff here – email, password, and your preferred currency (make sure NZD is selected!). Casilando keeps things secure, so don't stress about your info.
 - Provide Personal Information: Name, address, date of birth – the usual suspects. Accuracy is key here, especially for withdrawals later on. Double-check everything before hitting submit.
 - Confirm Your Email: Casilando will send you a confirmation email. Check your inbox (and spam folder, just in case) and click the link to verify your account. This is a crucial step, so don't skip it!
 - Claim Your Bonus (Optional): Often, new players in New Zealand get a welcome bonus. Check the promotions page for the latest offers. Make sure you understand the terms and conditions before opting in.
 
That's all there is to it! Once you've followed these steps, you're ready to explore Casilando's game selection. Remember to gamble responsibly and set a budget – it's all about having a good time.
Verification Process
Casilando Casino, like all reputable online casinos in New Zealand, takes verification seriously. It's a crucial step to ensure fair play, prevent fraud, and comply with regulations. While it might seem like a bit of a hassle, it's a fairly straightforward process. Think of it as getting your driver's license—a little paperwork upfront, but then you're good to go. Here's what you can expect:
- Identity Verification: Casilando will typically ask for a copy of your passport or driver's license. A clear photo or scan of the document showing all four corners is usually sufficient. This confirms your name, date of birth, and address.
 - Address Verification: To prove you live where you say you do, you'll likely need to provide a recent utility bill (power, water, or gas) or a bank statement. Make sure the document is less than three months old and clearly shows your name and address matching the details you provided during registration. No need to stress if you've recently moved—just get a document with your updated address.
 - Payment Method Verification: Depending on your chosen deposit method, Casilando may require proof of ownership. For example, if you use a credit card, they might ask for a photo of the card (obscuring the middle digits for security, of course). If you're using an e-wallet, a screenshot of your account details might be required.
 - Additional Documentation: In some cases, Casilando may request additional documentation. This isn't usually anything to worry about—it's just part of their due diligence. They might ask for a selfie holding your ID, or a source of funds declaration. Just cooperate with the casino's requests, and the process should move along smoothly.
 
I've seen similar verification procedures across numerous online casinos, and Casilando's process seems pretty standard. While the exact requirements might vary slightly, these steps cover the basics. Remember, completing the verification process promptly will allow you to enjoy uninterrupted gaming and quick withdrawals of your winnings. Nobody wants to wait around for their sweet as payout, right? Get verified and get back to playing!
Account Management
Managing your Casilando Casino account is pretty straightforward, much like navigating a decent pokie machine. You'll find most of what you need tucked away under the "My Account" section, usually accessible from the top right corner of the site. Updating your details, like your email address or phone number, is generally a painless process – just look for the "Edit" or "Update" buttons within your profile settings. Need to change your password? No worries, mate. The "Forgot Password" link is your friend. Click it, follow the prompts, and you'll be back spinning the reels in no time. If you ever decide to walk away from the table, closing your account is also fairly simple. Usually, there's a "Close Account" option within your account settings, or you can reach out to customer support for assistance. They might ask a few questions to confirm your identity, but it shouldn't be a major hassle. Just remember, always double-check the terms and conditions before making any changes, just like you'd check the paytable on a new pokie.
Support
I've thoroughly investigated Casilando Casino's customer support options for New Zealand players. They offer live chat, which is generally responsive, although peak times might see slight delays. Email support is available at support@casilando.com, and while response times can vary, they aim to get back to you within 24 hours. Unfortunately, a dedicated New Zealand phone number isn't currently provided. While they do have a social media presence, it's not primarily used for customer support. Overall, Casilando's support is decent, but having a local phone number would definitely improve their service for Kiwi players.
Tips & Tricks for Casilando Casino Players
Kia ora, fellow Kiwi gamblers! Want to make the most of your time at Casilando Casino? Here are a few tips and tricks from someone who's been around the online casino block a few times. Think of me as your friendly guide to navigating the world of online pokies and table games.
Games: Casilando offers a wide variety of games, from classic pokies to live dealer action. Don't be afraid to explore! Try out the demo versions before committing your hard-earned NZD. A good strategy is to start with low-stakes games to get a feel for the platform. If you're feeling adventurous, check out some of the lesser-known titles – you might just discover your new favourite!
Bonuses: Like a good pavlova, Casilando's bonuses look tempting, but always read the fine print! Pay close attention to wagering requirements (how many times you need to play through the bonus before withdrawing winnings) and any game restrictions. A seemingly generous bonus can quickly turn sour if the terms aren't favourable. Remember, a smaller bonus with achievable wagering requirements can be more valuable than a massive one with sky-high playthrough conditions. Check if there are any special promotions for Kiwi players – sometimes casinos offer exclusive deals for specific regions.
Depositing/Withdrawal Process: Before you deposit a single NZD, familiarize yourself with Casilando's banking options. Look for methods that are convenient for you, like POLi or bank transfers. Also, check the withdrawal times – nobody wants to wait weeks for their winnings. Double-check any fees associated with deposits and withdrawals, so there are no nasty surprises.
Website Navigation: Casilando's website is generally easy to navigate, but it's always a good idea to explore before you start playing. Find the FAQ section and customer support details – just in case you need them. Make sure you're familiar with the responsible gambling tools available, like setting deposit limits. It's all about having a fun and safe gambling experience, after all.
New Zealand Specifics: Remember, online gambling winnings in New Zealand are tax-free! So, if you hit a big jackpot, you get to keep every cent. However, always gamble responsibly. If you ever feel like your gambling is becoming a problem, there are resources available to help, like the Gambling Helpline New Zealand.
Good luck and have fun!
FAQ
FAQ
Is Casilando Casino a safe online casino for New Zealand players?
Casilando Casino holds a Malta Gaming Authority license, a reputable regulatory body, suggesting a secure gaming environment. However, always check the specific terms and conditions for New Zealand players.
What online casino bonuses does Casilando Casino offer Kiwis?
Casilando Casino typically offers a welcome bonus package, which may include bonus spins and deposit matches. Check their promotions page for the latest offers specifically tailored for New Zealand.
What online casino games can I play at Casilando Casino?
Casilando Casino offers a wide variety of online casino games, including pokies (slots), table games like blackjack and roulette, and live dealer games. The specific selection may vary for New Zealand players.
Are there any betting limits for online casino games at Casilando Casino?
Betting limits vary depending on the specific online casino game you choose to play. Information on minimum and maximum bets is usually available within each game.
Can I play Casilando Casino's online casino games on my mobile?
Yes, Casilando Casino's website is mobile-friendly, allowing you to access and play most of their online casino games on smartphones and tablets.
What payment methods can I use for online casino deposits and withdrawals at Casilando Casino?
Casilando Casino accepts various payment methods, including credit cards, e-wallets, and bank transfers. The availability of specific methods may vary for New Zealand players. Check their banking page for details.
Does Casilando Casino offer any online casino games with progressive jackpots?
Yes, Casilando Casino offers a selection of online pokies (slots) with progressive jackpots, where the potential winnings increase with every bet placed. The availability of these games may vary for New Zealand.
What is the customer support like for online casino players at Casilando Casino?
Casilando Casino offers customer support via email and live chat. Check their website for support hours and availability for New Zealand players.
Is online casino gambling legal in New Zealand if I play at Casilando Casino?
Online gambling at offshore casinos like Casilando is a grey area in New Zealand. While not explicitly illegal for players, it's crucial to ensure the casino is reputable and holds a valid license.
Does Casilando Casino offer any responsible gambling tools for its online casino players?
Casilando Casino provides some responsible gambling tools, such as deposit limits and self-exclusion options. Familiarize yourself with these tools to manage your gambling responsibly.
