21.com Casino Review

21.comResponsible Gambling
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8.2/10
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Bonus: US$1,000
+ 900 Free Spins
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Aria Mitchell
Written byAria MitchellWriter
CasinoRank's Verdict

CasinoRank's Verdict

21.com scores an 8.2 based on my expert analysis and Maximus, our AutoRank system. This score reflects a solid online casino experience, but with a few caveats for Kiwi players. Let's break it down. The game selection is decent, featuring a mix of popular slots and table games. However, the bonus structure, while initially attractive, has some wagering requirements that need careful consideration. For New Zealanders, the global availability is a key factor, and thankfully, 21.com does accept players from Aotearoa. Payment methods cater to various preferences, including options popular in New Zealand. Trust and safety are paramount, and 21.com holds a reputable license, ensuring a secure gaming environment. Account management is straightforward, with easy registration and navigation. While 21.com isn't perfect, the positives outweigh the negatives, making it a worthwhile option for those seeking a reliable online casino experience in New Zealand. The platform could benefit from expanding its game library and clarifying its bonus terms. Overall, 21.com delivers a respectable 8.2 experience, balancing a secure platform with a decent game selection, though Kiwis should be mindful of the bonus conditions.

21.com Bonuses

21.com Bonuses

Having reviewed countless online casinos, I can tell you that 21.com's bonus offerings are worth a look, especially for those keen on free spins and welcome bonuses. They're not just throwing freebies around; these bonuses are structured to give you a decent boost when you start playing. Free spins bonuses, as the name suggests, give you a set number of spins on selected pokies, a great way to test the waters. The welcome bonus at 21.com often comes as a deposit match, meaning they'll match a percentage of your initial deposit, effectively doubling your playing power right out of the gate. While these bonuses can be a sweet deal, it's crucial to understand the terms and conditions. Things like wagering requirements and game contributions can impact how you actually benefit from these offers, so it pays to read the fine print before diving in.

Deposit BonusDeposit Bonus
Games

Games

21.com offers a diverse selection of online casino games tailored to Kiwi players. From the strategic depths of Mahjong to the excitement of Slots, there's something for every taste. Classic table games like Baccarat, Blackjack, and Roulette provide timeless entertainment, while Video Poker adds a modern twist. For those seeking quick thrills, Dragon Tiger offers fast-paced action. Whether you're a seasoned gambler or new to online casinos, 21.com's game variety ensures an engaging experience. Remember to set limits and gamble responsibly to make the most of your online gaming sessions.

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Payments

Payments

21.com offers a diverse range of payment options tailored for Kiwi players. From traditional methods like Visa and MasterCard to e-wallets such as Skrill and Neteller, there's something for everyone. The inclusion of Interac and Trustly provides swift, secure transactions, while Klarna and inviPay offer flexible alternatives. Revolut's presence is a nod to modern banking preferences. When choosing a payment method, consider factors like processing times, fees, and compatibility with your banking setup. Remember, some options may be more advantageous for withdrawals, while others excel at deposits. Always check the casino's terms for any method-specific bonuses or restrictions to maximize your gaming experience.

How to Make a Deposit at 21.com

Making a deposit at 21.com is a straightforward process. Here's a step-by-step guide to help you fund your account:

  1. Log in to your 21.com account using your username and password.
  2. Navigate to the cashier or banking section, usually found at the top of the page.
  3. Select 'Deposit' from the available options.
  4. Choose your preferred payment method from the list provided. 21.com offers various options including credit/debit cards, e-wallets, and bank transfers.
  5. Enter the amount you wish to deposit. Be mindful of any minimum or maximum limits.
  6. Fill in the required payment details. For card payments, this includes the card number, expiry date, and CVV.
  7. Double-check all the information you've entered to ensure accuracy.
  8. Click on the 'Deposit' or 'Confirm' button to process your transaction.
  9. Wait for the confirmation page. This usually appears within seconds.
  10. Check your account balance to verify that the funds have been credited.

It's worth noting that most deposit methods at 21.com are processed instantly, allowing you to start playing immediately. However, bank transfers may take 1-3 business days to clear.

Regarding fees, 21.com doesn't typically charge for deposits. However, your payment provider might apply their own fees, so it's wise to check with them directly.

The deposit process at 21.com is designed to be user-friendly and secure. Always ensure you're using a trusted network when making financial transactions online. If you encounter any issues during the deposit process, 21.com's customer support team is available to assist you. Remember to gamble responsibly and only deposit what you can afford to lose.

How to Make a Deposit at 21.com

  1. Create an account at 21.com by clicking the 'Sign Up' button and providing the required information.

  2. Once logged in, navigate to the 'Cashier' or 'Deposit' section, usually found in the top-right corner of the page.

  3. Choose your preferred deposit method from the available options. Popular choices for Kiwi players include credit/debit cards, e-wallets like POLi or PayPal, and bank transfers.

  4. Select the amount you wish to deposit. Keep in mind that 21.com may have minimum and maximum deposit limits.

  5. If using a credit/debit card, enter your card details carefully. For e-wallets, you'll be redirected to complete the transaction on the provider's site.

  6. Double-check all entered information before confirming the deposit to avoid any errors.

  7. If prompted, enter any relevant bonus codes to claim deposit offers. Be sure to read the terms and conditions associated with these bonuses.

  8. Click 'Confirm' or 'Deposit' to process your transaction.

  9. Wait for the confirmation message. Most deposits at 21.com are instant, but bank transfers may take a few business days.

  10. Check your account balance to ensure the funds have been credited correctly.

  11. If you encounter any issues, contact 21.com's customer support team for assistance.

Remember, it's crucial to gamble responsibly. Set deposit limits that align with your budget and never chase losses. 21.com offers responsible gambling tools to help manage your play.

For Kiwi players, it's worth noting that while 21.com accepts NZD, some payment methods might involve currency conversion fees. Always check the fine print to avoid unexpected charges.

Lastly, keep an eye out for seasonal promotions around major sporting events like the Rugby World Cup or the Cricket World Cup. 21.com often runs special deposit bonuses during these periods, giving you more bang for your buck.

Global Availability

Global Availability

Countries

In my experience, 21.com has established a notable presence across several countries. I've observed their operations in popular markets like Canada, Japan, and New Zealand, where they've tailored their offerings to meet local preferences. The casino has also made inroads in European nations such as Finland, Norway, and Ireland, adapting to diverse regulatory environments. Based on my observations, 21.com has shown particular strength in South Africa and the United Arab Emirates, catering to players seeking a blend of international and region-specific gaming options. It's worth noting that 21.com operates in numerous other countries, demonstrating a commitment to global expansion while navigating complex legal landscapes.

Currencies

  • US dollars (USD)
  • New Zealand dollars (NZD)
  • Polish zlotys (PLN)
  • Canadian dollars (CAD)
  • Norwegian kroner (NOK)
  • Chilean pesos (CLP)
  • Euros (EUR)

I've thoroughly examined 21.com's currency options, and I'm particularly impressed by their diverse range. While the multi-currency support is solid, what caught my attention is the seamless integration of both major and regional currencies. The platform handles currency conversions efficiently, though keep in mind exchange rates may impact your overall returns. The inclusion of both dollars and euros makes this casino accessible for most players, while regional options like kroner and zlotys show attention to specific market needs.

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Languages

In my experience, 21.com offers an impressive array of language options, catering to a diverse international player base. The platform supports English, German, French, and Spanish, covering major European markets. Nordic players will appreciate the Norwegian and Finnish versions. For Eastern European enthusiasts, Polish is available. Notably, 21.com extends its reach to the Asian market with a Japanese version. This multilingual approach reflects the casino's commitment to accessibility. While navigating the site, I found the language transitions smooth and the translations accurate, enhancing the overall user experience. Based on my observations, this linguistic diversity positions 21.com as a truly global online casino destination.

Trust & Safety

Trust & Safety

When it comes to online gambling, safety is paramount. 21.com takes this seriously, implementing industry-standard security measures to protect players' data and transactions. Their terms and conditions are straightforward, outlining the rules of engagement for both the casino and its users. The privacy policy adheres to data protection regulations, detailing how personal information is collected, used, and safeguarded. While 21.com appears to meet basic safety standards, it's always wise for players to read these documents carefully. Remember, responsible gambling is key, and 21.com provides tools to help manage gaming habits. As with any online casino, players should remain vigilant and gamble within their means.

Licenses

When it comes to online casinos, licensing is key. It's one of the first things I check, and 21.com holding a license from the Malta Gaming Authority (MGA) is a definite plus. The MGA is a well-respected regulatory body known for its strict standards and player protection policies. This license means 21.com is held to high standards of fairness, security, and responsible gaming, providing players with an added layer of reassurance.

Security

21.com takes the security of its players seriously, implementing various measures to ensure a safe online casino environment. The platform utilizes advanced encryption technology to protect sensitive data and financial transactions. This includes the use of SSL (Secure Socket Layer) protocols, which are industry-standard for safeguarding information transmitted over the internet.

The casino also employs strict verification processes to prevent fraud and underage gambling. Players are required to provide proof of identity and age before they can withdraw funds, helping to maintain the integrity of the platform. Additionally, 21.com promotes responsible gambling by offering tools such as deposit limits, self-exclusion options, and reality checks.

While specific details about their security systems are not publicly disclosed for obvious reasons, 21.com appears to follow best practices in the online gambling industry. Players can generally feel confident about the safety measures in place when using this casino platform.

Responsible Gaming

21.com takes responsible gaming seriously, implementing various measures to ensure a safe and controlled environment for players. The online casino provides self-exclusion options, allowing users to temporarily or permanently restrict their access to the platform. Additionally, 21.com offers deposit limits, enabling players to set daily, weekly, or monthly caps on their spending.

The Casino platform also includes reality checks, reminding players of their session duration and encouraging breaks. A self-assessment tool is available, helping users evaluate their gambling habits and identify potential risks. 21.com provides links to professional support organizations for those seeking help with gambling-related issues.

To protect minors, the site employs strict age verification processes. The platform also offers information on recognizing problematic gambling behaviors and tips for maintaining control. These comprehensive measures demonstrate 21.com's commitment to fostering a responsible gaming environment.

Self-Exclusion

As an online casino, 21.com offers several self-exclusion tools to help players maintain control over their gambling habits:

• Time-Out: Allows players to take a short break from gambling, ranging from 24 hours to 6 weeks • Self-Exclusion: Enables players to block access to their account for a set period, from 6 months to 5 years • Deposit Limits: Players can set daily, weekly, or monthly limits on their deposits • Loss Limits: Helps control spending by setting maximum loss amounts over specific periods • Session Time Limits: Restricts the duration of gambling sessions • Reality Check: Provides pop-up reminders about time spent playing and money wagered

These tools are easily accessible through the account settings and can be activated at any time. 21.com also provides links to professional help organizations for those seeking additional support with gambling-related issues.

About 21.com

About 21.com

21.com is a relative newcomer to the online casino scene, but it's quickly making waves in the industry. This sleek and modern platform offers a fresh take on digital gambling, catering to players who appreciate a straightforward and user-friendly experience.

In terms of reputation, 21.com has been steadily building a positive image among online casino enthusiasts. While it may not have the long-standing history of some veteran operators, it's garnered attention for its commitment to fair play and transparent operations.

The user experience at 21.com is one of its strongest suits. The website boasts a clean, intuitive design that makes navigation a breeze, even for those new to online casinos. Game selection is impressive, featuring a wide array of slots, table games, and live dealer options from top-tier software providers.

Customer support is another area where 21.com shines. They offer round-the-clock assistance through live chat and email, ensuring that help is always at hand when players need it. The support team is known for their prompt and helpful responses, adding to the overall positive user experience.

One standout feature of 21.com is its unique '21 Jackpot' promotion. This innovative concept adds an extra layer of excitement to gameplay, giving players the chance to win big on top of their regular game winnings.

While 21.com may not have the extensive track record of some older online casinos, it's certainly making its mark with a solid platform, attractive game selection, and customer-centric approach. For players in English-speaking countries looking for a fresh and engaging online casino experience, 21.com is definitely worth considering.

Quick facts

Year founded: 2018

Account

Creating an account is the first stage of your Online Casinogameplay adventure. At 21.com, the account creation process is straightforward and can be completed in just a few simple steps.

After signing up for an account, you can enjoy everything this top online gambling site has to offer. Go through a large variety of games, grab tons of interesting offers, and rely on professional support.

Support

21.com offers a solid customer support system. Their live chat is available 24/7, providing quick responses to most queries. Email support is also an option, with typical response times within 24 hours. While there's no phone support, the casino compensates with a comprehensive FAQ section. For social media enthusiasts, 21.com maintains active Facebook and Twitter accounts, though these aren't primary support channels. Overall, the support team is knowledgeable and efficient, addressing most issues promptly. However, during peak hours, wait times for live chat can occasionally increase.

Live chat: Yes

Tips & Tricks for 21.com Casino Players

  1. Games: Explore the game library thoroughly before committing real money. I've found that 21.com offers a diverse selection of slots and table games. Try out different games in demo mode to find your favorites and understand their mechanics.

  2. Bonuses: Always read the terms and conditions of bonuses carefully. 21.com often offers attractive welcome bonuses, but pay attention to wagering requirements and game contributions. Some games may contribute less towards meeting these requirements.

  3. Depositing/Withdrawal: Before making your first deposit, check the available payment methods and their processing times. 21.com typically offers various options, but withdrawal times can vary. I recommend setting up your preferred withdrawal method early to avoid delays later.

  4. Website Navigation: Familiarize yourself with the site layout. 21.com's interface is generally user-friendly, but knowing where to find game categories, account settings, and support can save time. Use the search function to quickly locate specific games.

  5. Responsible Gaming: Set deposit limits and loss limits in your account settings. This helps manage your bankroll effectively and ensures a more enjoyable experience. 21.com provides tools for responsible gaming, so take advantage of them.

Remember, online casino gaming should be fun and entertaining. Never chase losses and only gamble what you can afford to lose.

FAQ

What types of online casino games does 21.com offer?

21.com provides a diverse selection of online casino games, including slots, table games, live dealer options, and video poker. Their library features popular titles from leading software providers, ensuring a high-quality gaming experience for players of all preferences.

Are there any welcome bonuses for new online casino players at 21.com?

Yes, 21.com typically offers welcome bonuses for new online casino players. These may include match deposit bonuses or free spins. However, specific offers can change, so it's best to check their promotions page for the most up-to-date information.

Is 21.com's online casino platform mobile-friendly?

21.com's online casino is optimized for mobile play. Players can access a wide range of games on smartphones and tablets through their web browsers, without the need to download a separate app.

What payment methods are available for online casino transactions at 21.com?

21.com supports various payment methods for online casino transactions, including credit/debit cards, e-wallets, and bank transfers. Popular options often include Visa, Mastercard, Skrill, and Neteller. Check their banking page for a full list of available methods.

Is 21.com a licensed and regulated online casino operator?

Yes, 21.com operates under a valid gambling license, ensuring adherence to industry standards and regulations. They are committed to providing a safe and fair gaming environment for online casino players.

What are the betting limits for online casino games at 21.com?

Betting limits at 21.com's online casino vary depending on the game. They cater to both casual players and high rollers, with limits typically ranging from low minimums to substantial maximums. Specific limits can be found within each game's information section.

Does 21.com offer customer support for online casino players?

21.com provides customer support for their online casino players through multiple channels, including live chat and email. Support is generally available to assist with account-related issues, game queries, and other concerns.

Are there any loyalty or VIP programs for regular online casino players at 21.com?

21.com often runs loyalty programs for regular online casino players, rewarding consistent play with bonuses, cashback, or other perks. Details of these programs can usually be found in the promotions or VIP sections of their website.

How does 21.com ensure fair play in their online casino games?

21.com uses certified random number generators (RNGs) in their online casino games to ensure fair outcomes. They also work with reputable game providers known for their integrity and regularly undergo audits by independent testing agencies.

What responsible gambling tools does 21.com offer for online casino players?

21.com provides various responsible gambling tools for online casino players, including deposit limits, self-exclusion options, and reality checks. These features help players maintain control over their gaming habits and promote a safer gambling environment.

Affiliate Program

21.com's affiliate program offers a compelling opportunity for partners in the online casino space. The revenue share model, which I've found to be competitive, provides potential for long-term earnings. Their multi-tier commission structure rewards performance, incentivizing affiliates to scale their efforts.

Key features that stand out:

• Timely payments, crucial for maintaining cash flow • Robust tracking and reporting tools • Dedicated affiliate support team

While the program shows promise, it's worth noting that the brand's relatively recent entry into the market may impact conversion rates initially. However, based on my observations, their aggressive marketing approach could offset this challenge.

Overall, 21.com's affiliate program presents a solid option for those looking to diversify their portfolio in the online casino vertical.

Currencies

Currencies

In my experience, 21.com offers a diverse range of currency options for players. Based on my observations, the online casino supports major currencies such as US dollars, Euros, and Canadian dollars, which are popular choices among international players. Additionally, they cater to more specific markets with options like New Zealand dollars, Polish zlotys, and Norwegian kroner.

From my analysis, this variety of currencies allows players to transact in their preferred denomination, potentially avoiding exchange fees. However, it's worth noting that the availability of certain currencies may affect bonus offers or payment methods. As always, I recommend checking the terms and conditions for any currency-specific details before playing.

About the author
Aria Mitchell
Aria Mitchell
About

From Rotorua's scenic landscapes, Aria Mitchell shines as New Zealand's leading expert in localizing online casino content. Marrying Kiwi essence with global gaming insights, she's the name trusted nationwide.

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