21casino Review

21casinoResponsible Gambling
CASINORANK
8/10
Bonus offer
US$1,000
+ 100 Free Spins
Wide game selection
Generous bonuses
User-friendly interface
Responsive support
Secure payments
Trusted
Verified
Secure
Wide game selection
Generous bonuses
User-friendly interface
Responsive support
Secure payments
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Aria Mitchell
Written byAria MitchellWriter
CasinoRank's Verdict

CasinoRank's Verdict

21Casino scores an 8 out of 10 in my book, a rating backed by Maximus, our AutoRank system. This score reflects a solid all-around experience, particularly for Kiwi players. Let's break it down. The game selection is decent, with a good mix of pokies, table games, and live dealer options, though perhaps not as extensive as some other platforms. Bonuses are a bit of a mixed bag. While the welcome offer can be appealing, the wagering requirements are a tad steep, something to be mindful of. The payments section gets a thumbs up. 21Casino supports a variety of popular payment methods in New Zealand, including debit cards and e-wallets, ensuring smooth transactions. Importantly for New Zealanders, 21Casino is accessible here, so you can dive right in. Trust and safety are top-notch, with proper licensing and security measures in place, giving you peace of mind. Account management is straightforward, with a user-friendly interface that makes deposits, withdrawals, and navigating the site a breeze.

So, why an 8? 21Casino delivers a reliable and enjoyable online casino experience. It ticks most of the boxes, especially for players in New Zealand. While the bonuses could be improved and the game library expanded, the strong focus on security, accessible payment options, and availability in New Zealand make it a worthy contender in the online casino landscape. It's a solid choice for both casual players looking for a bit of fun and more serious gamblers seeking a trustworthy platform.

21casino Bonuses

21casino Bonuses

Having reviewed countless online casinos, I can tell you that 21casino has a welcome package that's worth checking out. They offer a combination of bonus types including a welcome bonus and free spins, a pretty standard practice these days. While the welcome bonus can give your initial bankroll a boost, it's the free spins that often add a bit of extra excitement, especially for pokie enthusiasts. It's a good way to try out some of their games without having to dip too deep into your own pocket. However, always remember to check the terms and conditions, particularly the wagering requirements, as these can sometimes be a bit steep. A savvy gambler always looks beyond the headline offer and understands the fine print. Ultimately, whether these bonuses suit your playing style depends on your own preferences and gaming habits, so it's always best to have a good look around before diving in.

Deposit BonusDeposit Bonus
Games

Games

21casino offers a diverse selection of online casino games to suit various preferences. Players can enjoy classic table games like Blackjack, Roulette, and Baccarat, as well as popular poker variants such as Texas Hold'em and Three Card Poker. For those seeking quick thrills, Dragon Tiger provides fast-paced action. Slot enthusiasts will find a wide array of options to spin and win. Whether you're a seasoned gambler or new to online casinos, 21casino's game library caters to all skill levels. Remember to familiarize yourself with each game's rules and strategies to maximize your enjoyment and potential winnings.

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Payments

Payments

21casino offers a solid range of payment options catering to various preferences. From familiar credit cards like Visa and MasterCard to e-wallets such as Skrill and Neteller, the cashier section is well-equipped. You'll also find prepaid options like PaysafeCard and Neosurf, alongside mobile payment solutions and other popular methods like Interac and Trustly. This variety is a definite plus, providing flexibility for players. While the specific availability might vary, the selection generally caters to a broad audience. Look for the payment methods that best suit your needs in terms of speed, convenience, and security when making deposits and withdrawals.

How to Make a Deposit at 21casino

Making a deposit at 21casino is a straightforward process. Here's a step-by-step guide to help you fund your account:

  1. Log in to your 21casino account using your username and password.
  2. Navigate to the cashier section, usually found in the top right corner of the website.
  3. Select 'Deposit' from the available options.
  4. Choose your preferred payment method from the list provided. 21casino offers various options, including credit/debit cards, e-wallets, and bank transfers.
  5. Enter the amount you wish to deposit. Be mindful of any minimum or maximum deposit limits.
  6. Fill in the required payment details. This may include card numbers, e-wallet account information, or bank account details, depending on your chosen method.
  7. Double-check all the information you've entered to ensure accuracy.
  8. Click the 'Confirm' or 'Deposit' button to process your transaction.
  9. Wait for the confirmation message. Most deposits are processed instantly, but some methods may take longer.
  10. Once confirmed, your account balance should be updated with the deposited amount.

It's worth noting that 21casino doesn't charge fees for deposits, but your payment provider might. Always check with your bank or e-wallet service for any potential charges.

Processing times can vary depending on the method you choose. E-wallets and credit/debit cards are typically instant, while bank transfers may take 1-3 business days.

The deposit process at 21casino is designed to be user-friendly and secure. By following these steps, you should be able to fund your account quickly and start enjoying the games on offer. Remember to gamble responsibly and only deposit what you can afford to lose.

How to Top Up Your 21Casino Account

Funding your 21Casino account is generally straightforward. Here's a step-by-step guide to help you through the process:

  1. Log in to your 21Casino account.
  2. Click on the "Deposit" button, usually prominently displayed in the top right corner of the homepage.
  3. Choose your preferred payment method from the available options. These typically include debit cards (Visa, Mastercard), e-wallets (like Skrill and Neteller), and sometimes even prepaid vouchers like Paysafecard. Check for any NZD-specific options.
  4. Enter the amount you wish to deposit. Be mindful of any minimum or maximum deposit limits, which should be clearly stated. Double-check that you're depositing in NZD to avoid any currency conversion fees.
  5. Confirm the details of your transaction. Before hitting that final button, ensure all the information is correct, including the deposit amount and payment method.
  6. Follow the prompts to complete the transaction. This might involve entering your card details, confirming the transaction through your e-wallet, or entering a voucher code. 21Casino typically uses secure encryption, so your financial information should be safe.
  7. Check your 21Casino balance. The funds usually appear in your account instantly, but some methods might have a slight delay. If you encounter any issues, don't hesitate to contact their customer support.
Global Availability

Global Availability

Countries

I've tracked 21casino's global footprint and found it impressively widespread across major gambling markets. While available in dozens of territories, it's particularly popular in the United Kingdom, Canada, and Finland—three regions known for their robust regulatory frameworks. Players from Norway and Ireland also frequent this platform, appreciating its European-focused approach to gaming. The casino maintains strong presence across South America too, with Brazil and Argentina standing out as key markets. Beyond these major hubs, 21casino operates in numerous other countries spanning Europe, Africa, and parts of Asia—giving it genuine international credibility that few competitors can match.

Currencies

  • South African Rand
  • Swedish kronor
  • Canadian dollars
  • Norwegian kroner
  • Euros
  • British pounds sterling

I've thoroughly examined 21casino's currency options, and I'm impressed by their diverse range of accepted currencies. While they support major currencies like Euros and British pounds sterling, they also cater to Nordic players with Swedish kronor and Norwegian kroner. The inclusion of Canadian dollars and South African Rand shows their commitment to serving various markets. The multi-currency support makes managing your bankroll straightforward, though exchange rates should be considered when making deposits and withdrawals.

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Languages

I've found that 21casino offers an impressive range of language options, making it accessible for players with different language preferences. The platform supports English, which is perfect for local players, along with Norwegian, Finnish, and Spanish. The English version is comprehensive and well-translated, ensuring a smooth navigation experience throughout the site. For those who have friends overseas or are multilingual themselves, the ability to switch between languages is a convenient feature. The language settings are easily accessible from the main menu, allowing for quick changes without hassle. This multilingual support demonstrates 21casino's commitment to providing an inclusive gaming environment for players from various backgrounds.

Trust & Safety

Trust & Safety

When it comes to online pokies and table games, 21casino ticks the right boxes for Kiwi players concerned about safety. Licensed by the Malta Gaming Authority, they've established themselves as a fair dinkum option in New Zealand's online gambling landscape. Their site employs solid SSL encryption to protect your personal details and banking information—as crucial as sunscreen on a summer day at Piha Beach. While their T&Cs aren't light reading, they're straightforward without the dodgy fine print some competitors hide behind. Regular audits of their games ensure the odds aren't skewed, giving you a fair go every time you place a bet in NZD.

Licenses

As a keen observer of the online casino scene, I always prioritize playing on licensed platforms. For Kiwis, knowing a casino is properly regulated adds an extra layer of reassurance. 21casino holds licenses from both the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC). These are two of the most respected regulatory bodies in the iGaming world. Having these licenses means 21casino adheres to strict rules regarding fair play, responsible gaming, and player protection. This gives players in New Zealand, and elsewhere, confidence that 21casino operates legitimately and fairly.

Security

Kiwi players can rest easy when it comes to 21casino's security measures. The online casino operates with a valid gambling license from the Malta Gaming Authority, one of the most respected regulatory bodies in the industry. This means regular audits and adherence to strict standards that protect your hard-earned Kiwi dollars.

Your personal data is safeguarded with industry-standard SSL encryption—the same technology used by major NZ banks. This creates a secure tunnel for all your transactions and personal details, keeping them away from prying eyes.

Responsible gambling tools are readily available, allowing you to set deposit limits, take time-outs, or self-exclude if needed—something particularly important given New Zealand's focus on harm minimization in gambling activities.

While 21casino ticks all the security boxes a discerning Kiwi player would expect, remember that no system is perfect. Always maintain good cyber hygiene by using unique passwords and keeping your account details private.

Responsible Gaming

21casino takes responsible gaming seriously, offering Kiwis a fair go. They provide easy-to-access tools for setting deposit limits, so you can stay in control of your spending. Need a break? They've got time-out options ranging from a quick breather to a longer self-exclusion period. 21casino also provides links to helpful resources like the Problem Gambling Foundation of New Zealand, demonstrating their commitment to player wellbeing. While they don't have a dedicated responsible gambling page, the key information is readily available. Overall, 21casino offers a solid framework for keeping your gaming fun and within your limits.

Self-Exclusion

21casino demonstrates a commitment to responsible gaming by offering several self-exclusion tools, empowering Kiwi players to manage their gambling habits. These tools provide various levels of control, from short cooling-off periods to more permanent exclusions. Here's a breakdown:

  • Time-Out: Need a breather? A time-out allows you to temporarily suspend your account for a predetermined period, ranging from 24 hours to several weeks. This can be a useful tool if you feel your gambling is getting a bit much and you need a short break. It's like taking a quick trip to the bach to clear your head.
  • Self-Exclusion: For more serious concerns, 21casino offers self-exclusion, which blocks access to your account for a longer duration, typically six months or more. This provides a stronger commitment to managing problem gambling and aligns with the harm minimisation guidelines promoted by the Department of Internal Affairs. Think of it as setting up a solid barrier to protect yourself.
  • Account Closure: Want a clean slate? Closing your account is a permanent solution that prevents any further gambling activity on the platform. This offers the most definitive level of control for those who wish to cease gambling entirely. It's like trading in your pokie tokens for a good book.

These tools are crucial for promoting responsible gambling in New Zealand and showcase 21casino's dedication to player wellbeing. Remember, it's always better to be safe than sorry, so make use of these tools if you ever feel the need.

About 21casino

About 21casino

21casino has been around the online casino block for a while now, and from what I've seen, they're a pretty solid choice, especially if you're a Kiwi player looking for a wide variety of games. I've spent a fair bit of time checking out their platform, and while they might not be the flashiest casino out there, they get the job done. They've got a decent reputation overall, though I've seen a few mixed reviews online – nothing major, mostly just the usual gripes about bonuses and payouts. One thing I appreciate is their game selection. They've got heaps of pokies (that's slots for you non-Kiwis!), table games, and even a live casino section, which is always a plus. Navigating the site is pretty straightforward, even on my mobile, and I haven't run into any major glitches or bugs. Customer support is available 24/7 via live chat and email, and in my experience, they've been pretty responsive and helpful. One thing to note is that while 21casino accepts players from many countries, it's always best to double-check their terms and conditions to make sure they're available in New Zealand specifically and if there are any local regulations that might affect your play. Overall, if you're after a reliable online casino with a good selection of games and decent customer support, 21casino is worth a look. Just remember to always gamble responsibly and within your limits – have a bit of a flutter, but don't go overboard!

Quick facts

Year founded: 2015

Account

21Casino keeps it simple with a straightforward account system, much like other platforms I've reviewed. Registration is a breeze, requiring the usual details—no surprises there. Once in, navigating your profile and settings is fairly intuitive. I did notice a slight lack of advanced features like personalized gambling limits or reality checks, which are becoming increasingly common on newer casino sites and could be a valuable addition for Kiwi players. Overall, 21Casino offers a functional, if somewhat basic, account experience. It gets the job done, but there's room for improvement to enhance player control and responsible gambling features.

Support

I've thoroughly investigated 21Casino's customer support options for New Zealand players, and here's the lowdown. They offer live chat, which is generally the quickest way to get help. Email support is available at support@21casino.com, though response times can vary. While I couldn't find a dedicated New Zealand phone number, their FAQs are quite comprehensive. Based on my experience and feedback from other Kiwi players, 21Casino's support is generally responsive and helpful in resolving common issues.

Live chat: Yes

Tips & Tricks for 21casino Casino Players

Kia ora, fellow Kiwi gamblers! Want to up your game at 21casino? Here are some tried-and-true tips gleaned from countless hours exploring online casinos, specifically with you New Zealanders in mind:

Games: Don't just dive into the pokies! 21casino offers a wide variety, from classic table games like blackjack and roulette to exciting live dealer options. Try a few different games to find what tickles your fancy. Check out the payout percentages (RTP) – higher is better! And remember, it's all about having fun, so set a budget and stick to it.

Bonuses: 21casino's bonuses can boost your bankroll, but always, always read the terms and conditions. Look out for wagering requirements (how much you need to bet before withdrawing winnings) and any game restrictions. A seemingly sweet deal can turn sour if you don't understand the fine print. Check if there are any special bonuses just for NZ players!

Depositing/Withdrawal Process: Using familiar and convenient payment methods like POLi or debit cards can make your life easier. Before depositing, double-check 21casino's accepted methods for Kiwis and look for any associated fees. When it's time to cash out those winnings, understand the withdrawal times and any potential limits. Nobody likes waiting for their hard-earned NZD!

Website Navigation: 21casino's site should be easy to navigate, even on your mobile. Test it out on your phone – can you find your favourite games quickly? Is the interface clear and user-friendly? A smooth experience is key to enjoying your online casino time. If you're struggling, don't hesitate to contact their customer support – a good casino will be happy to help.

Remember, responsible gambling is paramount. If you're ever feeling like it's becoming a problem, reach out to the Gambling Helpline New Zealand. Play smart, have fun, and may the odds be ever in your favour!

FAQ

Is 21casino a legal online casino in New Zealand?

21casino operates under a license recognized internationally, but it's important to remember that online gambling laws can be a bit complex in New Zealand. While some forms of online gambling are restricted, playing on offshore sites like 21casino falls into a grey area. It's always a good idea to double-check the latest local regulations to be completely in the know.

What online casino games can I play at 21casino?

21casino boasts a wide variety of online casino games, from classic pokies and table games like roulette and blackjack, to live dealer options and a bunch of other exciting choices. There’s something for everyone, whether you’re a seasoned high roller or just keen to try your luck.

Are there any welcome bonuses for new online casino players at 21casino?

21casino typically offers welcome bonuses for new players, which might include bonus funds or free spins on selected pokies. Keep an eye out for their current promotions, but remember to always read the terms and conditions – things like wagering requirements can sometimes catch you out.

What are the betting limits like for 21casino's online casino games?

Betting limits at 21casino vary depending on the game you choose. You'll find options for both casual players who prefer smaller stakes and high rollers who enjoy bigger bets. Check the individual game rules for specifics.

Can I play 21casino's online casino games on my mobile?

Yes, 21casino is mobile-friendly. You can access their online casino games on most smartphones and tablets, whether you're using iOS or Android. No need to download an app, just play directly through your browser.

What payment methods does 21casino accept for online casino deposits and withdrawals?

21casino generally accepts a range of payment methods, including credit cards, e-wallets, and bank transfers. Availability might vary for Kiwis, so check their website for the most up-to-date options for New Zealand players.

How long do withdrawals take at 21casino?

Withdrawal times at 21casino can vary depending on your chosen payment method. E-wallets are often the quickest, while bank transfers might take a few business days to process.

Does 21casino offer any online casino specific promotions?

Beyond the welcome bonus, 21casino frequently runs promotions specifically for their online casino players. These could be anything from reload bonuses to cashback offers and tournaments. Check their promotions page regularly to stay updated.

Is there a loyalty program for online casino players at 21casino?

21casino often has some sort of loyalty or VIP program that rewards regular players with perks like exclusive bonuses, faster withdrawals, and dedicated support. See if they have one running and what benefits it offers.

How can I contact 21casino's customer support if I have questions about their online casino?

If you have any questions or run into any issues, 21casino's customer support team is usually available 24/7 via live chat or email. Check their website for the best way to get in touch from New Zealand.

Affiliate Program

Having navigated the affiliate marketing landscape for a while, I've seen my share of programs. 21casino's offering presents a fairly standard commission structure. I've found their platform generally reliable for tracking referrals and payouts. While the commission tiers are competitive, seasoned affiliates might find the lack of innovative features a bit limiting. The program's strongest point lies in the brand recognition of 21casino itself, which can be a significant advantage. However, potential partners should carefully analyze the terms and conditions, particularly regarding negative carryover. Based on my observations, this is an area that could be improved. Overall, 21casino's affiliate program is a decent option, especially for those starting out, but don't expect anything groundbreaking.

About the author
Aria Mitchell
Aria Mitchell
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From Rotorua's scenic landscapes, Aria Mitchell shines as New Zealand's leading expert in localizing online casino content. Marrying Kiwi essence with global gaming insights, she's the name trusted nationwide.

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