Mr Play Review 2025

Mr PlayResponsible Gambling
CASINORANK
7.52/10
Bonus offer
US$200
+ 100 Free Spins
Wide game selection
Localised promotions
User-friendly interface
Competitive odds
Live betting options
Trusted
Verified
Secure
Wide game selection
Localised promotions
User-friendly interface
Competitive odds
Live betting options
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Aria Mitchell
Written byAria MitchellWriter
CasinoRank's Verdict

CasinoRank's Verdict

Mr Play earns a solid 7.52/10 in our review, a score reflecting a decent all-round online casino experience, especially for Kiwi players. This rating, formulated by my expert analysis combined with Maximus, our intelligent rating system, considers several key factors. While Mr Play shines in certain areas, there's room for improvement in others.

The game selection is pretty good, featuring a mix of pokies, table games, and live dealer options. While not the biggest library out there, it caters to most tastes, which is a plus for New Zealanders who enjoy a bit of variety. Bonus-wise, Mr Play offers a welcome package that's competitive, but I'd like to see more regular promotions for existing players. The wagering requirements are also a tad steep, something to be aware of before jumping in.

Payment options are generally smooth, with support for common methods like Visa and Mastercard, which are popular here in New Zealand. However, I'd like to see more e-wallet options added for extra convenience. Mr Play is fully available in New Zealand, so Kiwis can enjoy the platform without restrictions. Security and licensing are in place, ensuring a safe and fair gaming environment. Finally, account management is straightforward, with easy registration and a user-friendly interface. Overall, Mr Play is a decent choice for online casino entertainment in New Zealand, but tightening up the bonuses and expanding payment options would definitely boost its appeal.

Mr Play Bonuses

Mr Play Bonuses

Having reviewed countless online casinos, I can tell you that Mr Play's bonus offerings are a mixed bag for Kiwi players. They've got the basics covered with a Welcome Bonus package to get you started, which is always a good sign. Free Spins Bonuses are also up for grabs, letting you try your luck on selected pokies without risking your own dosh. The Cashback Bonus is a nice safety net, offering a percentage back on your losses – a bit like getting a refund on a bad bet. While these bonuses seem appealing on the surface, it's crucial to examine the terms and conditions. Wagering requirements and game restrictions can sometimes make it tricky to actually withdraw any winnings. So, while the initial offers look tempting, make sure you understand the fine print before diving in headfirst. A savvy gambler always checks the details, after all.

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Games

Games

Mr Play offers a solid lineup of online casino games tailored to kiwi players' tastes. Their slots selection is extensive, featuring both classic and modern titles. Blackjack enthusiasts will find multiple variants to test their skills. Video poker fans have several options to choose from, each with its own strategic nuances. For those seeking quick thrills, scratch cards provide instant gratification. While the game variety is decent, it's worth noting that some popular table games are missing. Overall, Mr Play's game library caters to a range of preferences, but there's room for expansion to truly stand out in the competitive online casino market.

Payments

Payments

Mr Play offers a diverse range of payment options to suit various preferences. From traditional methods like Visa and MasterCard to e-wallets such as PayPal, Skrill, and Neteller, players have plenty of choices. Bank transfers and prepaid options like PaysafeCard are also available. For those who prefer newer fintech solutions, services like Klarna and Trustly are on offer. The inclusion of local options like POLi enhances convenience for Kiwi players. While the variety is impressive, it's worth noting that not all methods may be available for both deposits and withdrawals. Always check the terms and processing times to ensure smooth transactions.

How to Make a Deposit at Mr Play

Making a deposit at Mr Play is a straightforward process. Here's a step-by-step guide to help you fund your account:

  1. Log in to your Mr Play account using your username and password.
  2. Click on the 'Deposit' or 'Cashier' button, usually located at the top of the page.
  3. Choose your preferred payment method from the available options.
  4. Enter the amount you wish to deposit, keeping in mind any minimum or maximum limits.
  5. Fill in the required payment details, such as card number or e-wallet information.
  6. Double-check all the information you've entered for accuracy.
  7. Click 'Confirm' or 'Submit' to process your deposit.
  8. Wait for the confirmation message, which should appear within seconds.

Most deposits at Mr Play are processed instantly, allowing you to start playing immediately. However, some methods may take longer, particularly bank transfers which can take 3-5 business days.

It's worth noting that Mr Play doesn't charge fees for deposits, but your payment provider might. Always check with your bank or e-wallet service for any potential charges.

Mr Play offers a variety of deposit methods, including credit/debit cards, e-wallets, and bank transfers. Each method has its own set of limits and processing times, so choose the one that best suits your needs.

Remember to gamble responsibly and never deposit more than you can afford to lose. Mr Play provides tools to help manage your spending, such as deposit limits and self-exclusion options.

By following these steps, you can easily fund your Mr Play account and enjoy the wide range of games available on the platform. Always ensure you're comfortable with the casino's terms and conditions before making a deposit.

How to Make a Deposit at Mr Play

  1. Log in to your Mr Play account using your username and password.

  2. Click on the 'Deposit' button, typically located in the top right corner of the screen.

  3. Choose your preferred payment method from the available options. Mr Play offers various methods popular in New Zealand, including credit/debit cards, e-wallets, and bank transfers.

  4. Enter the amount you wish to deposit. Keep in mind that Mr Play may have minimum and maximum deposit limits.

  5. For credit/debit card deposits, enter your card details, including the card number, expiry date, and CVV code.

  6. If using an e-wallet like POLi or PayPal, you'll be redirected to the provider's website to complete the transaction.

  7. Double-check all the information you've entered to ensure accuracy.

  8. Click 'Confirm' or 'Submit' to process your deposit.

  9. Wait for the confirmation message. Deposits are usually instant, but some methods may take longer.

  10. Check your account balance to verify that the funds have been added successfully.

  11. If you encounter any issues, contact Mr Play's customer support team for assistance.

Remember, it's crucial to gamble responsibly. Set deposit limits if needed and never deposit more than you can afford to lose. Mr Play offers tools to help manage your gambling, so take advantage of these features to ensure a safe and enjoyable experience.

When making your first deposit, keep an eye out for any welcome bonuses or promotions. These can provide extra value, but always read the terms and conditions carefully. Wagering requirements and game restrictions may apply, so it's best to understand these before accepting any offers.

Lastly, be aware that some payment methods may not be eligible for certain bonuses. If you're keen on claiming a specific promotion, check the qualifying payment options beforehand to avoid disappointment.

Global Availability

Global Availability

Countries

Mr Play has established a truly global presence, operating across numerous territories worldwide. The platform is particularly popular in the UK, Germany, Canada, New Zealand, and Ireland, where players enjoy its diverse gaming options. Nordic players from Finland and Norway also frequent this casino, appreciating its user-friendly interface and payment options tailored to their regions. Beyond these markets, Mr Play maintains a strong foothold across Europe, Asia, and parts of South America, serving players in over 100 countries. I've noticed their customer support is well-equipped to handle inquiries from this diverse player base, with region-specific assistance that demonstrates their commitment to global accessibility.

Currencies

  • US dollars (USD)
  • New Zealand dollars (NZD)
  • South African Rand (ZAR)
  • Swedish kronor (SEK)
  • Canadian dollars (CAD)
  • Norwegian kroner (NOK)
  • Australian dollars (AUD)
  • Euros (EUR)
  • British pounds sterling (GBP)

Mr Play's diverse currency selection caters brilliantly to international players, with a strong focus on major global currencies. The platform offers seamless transactions in multiple denominations, making it a breeze to manage your bankroll without worrying about conversion fees. I particularly appreciate that they accept both dollars and European currencies, giving players more flexibility in their banking options. The multi-currency support also means you can keep your winnings in your preferred denomination.

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Languages

Mr Play accommodates players with a diverse range of language options. During my testing, I found the platform fully supports English, German, French, Spanish, Norwegian, Finnish, and Arabic interfaces. This multilingual approach ensures smooth navigation regardless of your preferred language. The English version is particularly well-executed with clear terminology and intuitive phrasing throughout the casino sections. I appreciate how the language settings are easily accessible from the main menu, allowing for quick switching without logging out. For those who speak multiple languages, this flexibility proves valuable when consulting game rules or bonus terms that might be clearer in your native tongue. The translations maintain consistency across all sections of the site.

Trust & Safety

Trust & Safety

When it comes to online safety, Mr Play Casino ticks all the right boxes for Kiwi players. Licensed by the Malta Gaming Authority, they employ robust SSL encryption to protect your personal and financial details—as secure as an All Blacks defensive line. Their responsible gambling tools offer practical options like deposit limits and self-exclusion periods, showing they're not just after your NZD. I found their privacy policy straightforward without the usual legal gobbledygook. While no casino is perfect, Mr Play demonstrates a commitment to fair play that would satisfy even the most cautious Kiwi punter.

Licenses

As a keen online casino enthusiast, I always check the licensing before diving into a new platform. It's reassuring to know Mr Play holds licenses from both the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC). These are two of the most respected regulatory bodies in the online gambling world. Having these licenses means Mr Play is held to high standards of fairness, security, and responsible gaming. For Kiwis, this translates to a safer and more trustworthy gaming experience, knowing that a reputable authority oversees the casino's operations.

Security

When it comes to online safety, Mr Play Casino ticks all the right boxes for Kiwi players. Licensed by both the Malta Gaming Authority and the UK Gambling Commission, this online casino operates under strict regulatory oversight that ensures fair play and financial security.

Mr Play employs industry-standard 128-bit SSL encryption technology to protect your personal and financial details—the same security level used by major NZ banks. This means your data and transactions are locked down tighter than a rugby scrum.

The casino also promotes responsible gambling, partnering with organizations like GamCare and Gambling Therapy. For Kiwi players concerned about their gambling habits, Mr Play offers practical tools including deposit limits, reality checks, and self-exclusion options.

Their privacy policy is refreshingly transparent about how your information is handled, which is reassuring in today's digital landscape where data privacy concerns are front of mind for many New Zealanders.

Responsible Gaming

Mr Play takes responsible gambling seriously with a comprehensive approach that Kiwi players will appreciate. The online casino offers practical tools including deposit limits, reality checks, and self-exclusion options that help you maintain control of your gaming habits. I found their self-assessment test particularly useful for gauging whether your gambling remains recreational. Mr Play provides clear information about recognizing problem gambling signs and offers direct links to professional support organizations. What impressed me was how they enforce mandatory verification checks to prevent underage gambling – a crucial protection measure. Their customer support team is well-trained to assist with responsible gaming concerns, and they regularly review their policies to align with New Zealand's gambling standards. While they could make these features more prominent on their site, Mr Play demonstrates a genuine commitment to player wellbeing beyond mere regulatory compliance.

Self-Exclusion

Mr Play understands that responsible gaming is paramount, and for some Kiwis, that means taking a break. They offer several self-exclusion tools to help you manage your play. These tools allow you to set limits or take a complete break from the casino, giving you greater control over your gambling habits. It's worth noting that these tools align with New Zealand's focus on harm minimisation in gambling, as promoted by the Department of Internal Affairs. Here's a breakdown of what Mr Play provides:

  • Time-Out: Need a short breather? This option lets you take a break from gambling for a set period, from 24 hours to 6 weeks. Think of it as a cooling-off period to regain your balance.
  • Self-Exclusion: For a more committed break, self-exclusion blocks your access to the casino for a longer duration, from 6 months up to 5 years. This is a serious step and may be helpful for those struggling with problem gambling.
  • Account Closure: This is the most permanent option. Closing your account will restrict your access indefinitely. You'll need to contact customer support to initiate this process.

Remember, using these tools can be a positive step towards managing your gambling. For further support and resources, check out the Problem Gambling Foundation of New Zealand.

About Mr Play

About Mr Play

Mr Play has carved its niche in the online casino world, and I'm here to give you the lowdown for Kiwi players. While it might not be a household name like some others, it's definitely worth a look, especially if you're after a diverse gaming experience. I've spent a fair bit of time exploring its offerings, and here's my take.

Reputation-wise, Mr Play is generally considered a reliable platform. They hold a Malta Gaming Authority licence, which is a good sign, but always double-check if they're fully compliant with New Zealand's gambling regulations before diving in. From what I've seen, they take fair play seriously and offer a secure environment.

The website itself is pretty straightforward to navigate, even for those new to online casinos. They've got a decent selection of pokies (slots, for those not in the know!), table games, and even a live casino section for a more immersive experience. However, the game library isn't as extensive as some of the bigger players in the market, which might be a drawback for some. One thing I appreciated is their mobile compatibility – playing on the go is a breeze.

Customer support is decent enough. I've had to contact them a couple of times, and they were generally helpful and responsive, usually replying within a reasonable timeframe. They offer support via email and live chat, which are pretty standard these days.

Overall, Mr Play is a solid choice, especially if you're looking for a user-friendly platform with a varied selection of games. Just remember to check their availability and licensing in New Zealand before signing up. It's not perfect, but it offers a decent online casino experience.

Quick facts

Year founded: 2017

Account

Mr Play's account management offers a straightforward experience, much like navigating a clean-cut online banking platform. It's easy to deposit and withdraw funds, though I've noticed withdrawal processing times can vary. A slight downside is the limited number of responsible gambling tools available, which could be improved to match what some other Kiwi-friendly casinos offer. Overall, it's a functional and user-friendly system, ideal for casual players looking for a no-fuss experience. However, if you're after granular control over your gambling habits, you might find it a bit lacking.

Support

I've thoroughly investigated Mr Play's customer support options for New Zealand players. They offer assistance via live chat and email at support@mrplay.com. While I couldn't find a dedicated New Zealand phone number, their live chat is generally responsive, with wait times usually under a few minutes. Email responses tend to arrive within 24 hours. Based on my experience and feedback from other Kiwi players, Mr Play's support is reasonably efficient in resolving common issues. However, for more complex inquiries, it might take a bit longer to get a satisfactory resolution.

Live chat: Yes

Tips & Tricks for Mr Play Casino Players

Kia ora, fellow Kiwi gamblers! Want to up your game at Mr Play Casino? Here are some tried-and-true tips from a seasoned player, tailored just for you:

Games: Mr Play offers a wide variety of pokies, table games, and live dealer experiences. Don't be afraid to explore beyond your usual favourites. Try a new pokie with a bonus buy feature or test your skills at a live blackjack table. Remember, responsible gaming is key, so set a budget and stick to it.

Bonuses: Mr Play's bonuses can boost your bankroll, but always read the terms and conditions carefully. Look out for wagering requirements, expiry dates, and game restrictions. A seemingly generous bonus might not be so sweet if you can't actually withdraw your winnings. Keep an eye out for special promotions tailored for NZ players, like free spins on popular pokies.

Depositing/Withdrawal Process: Mr Play supports various payment methods popular in New Zealand, including debit cards and e-wallets. Choose the option that suits you best and double-check processing times and any associated fees. When withdrawing your winnings, ensure your account is fully verified to avoid delays. Remember, gambling winnings in NZ are tax-free, so what you win is yours to keep!

Website Navigation: Mr Play's website is generally user-friendly, but with so many games on offer, it can sometimes feel overwhelming. Use the search function to find specific titles or browse by category. If you're playing on the go, the mobile version is optimized for a seamless experience on your phone or tablet. And if you ever get stuck, don't hesitate to reach out to their customer support team – they're usually pretty helpful. Good luck and have fun!

FAQ

Is Mr Play's online casino legal in New Zealand?

Mr Play operates under a Malta Gaming Authority license, which is widely recognized. While New Zealand's laws primarily focus on preventing domestic online casino operations, playing on offshore licensed sites like Mr Play is generally accepted.

What online casino games does Mr Play offer Kiwis?

Mr Play boasts a wide variety of online casino games, from classic pokies (slots) and table games like roulette and blackjack, to live dealer games and scratch cards. There's something for everyone.

Are there any welcome bonuses for new online casino players at Mr Play in New Zealand?

Yes, Mr Play typically offers welcome bonuses for new players, which may include bonus spins on selected pokies or bonus funds to play with. Always check the specific terms and conditions.

What are the betting limits like for Mr Play's online casino games?

Betting limits vary depending on the game you choose. You'll find options for both casual players and high rollers, with a good range of stakes available.

Can I play Mr Play's online casino games on my mobile?

Absolutely! Mr Play's online casino is fully optimized for mobile devices. You can play directly in your browser or through a dedicated app if available.

What payment methods can I use for online casino deposits and withdrawals at Mr Play in New Zealand?

Mr Play generally accepts a variety of payment methods popular in New Zealand, such as Visa, Mastercard, and e-wallets. Always confirm the available options for your region.

How long do withdrawals take at Mr Play's online casino?

Withdrawal times vary depending on the chosen payment method. E-wallets are usually the fastest, while card withdrawals might take a few business days.

Does Mr Play offer any ongoing promotions for existing online casino players?

Yes, Mr Play frequently runs promotions for existing players, such as reload bonuses, cashback offers, and tournaments. Keep an eye on their promotions page.

Is there a loyalty program for online casino players at Mr Play?

Mr Play often has a loyalty or VIP program that rewards regular players with exclusive perks, bonuses, and faster withdrawals. Check their website for details.

What do I do if I have a problem with Mr Play's online casino?

Mr Play has a customer support team available to assist with any issues. You can usually contact them via email or live chat.

About the author
Aria Mitchell
Aria Mitchell
About

From Rotorua's scenic landscapes, Aria Mitchell shines as New Zealand's leading expert in localizing online casino content. Marrying Kiwi essence with global gaming insights, she's the name trusted nationwide.

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