Frank & Fred Casino Review 2025

Frank & Fred CasinoResponsible Gambling
CASINORANK
7.9/10
Bonus offer

Diverse game selection
Generous bonuses
User-friendly interface
Live dealer options
Responsive support
Trusted
Verified
Secure
Diverse game selection
Generous bonuses
User-friendly interface
Live dealer options
Responsive support
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Aria Mitchell
Written byAria MitchellWriter
CasinoRank's Verdict

CasinoRank's Verdict

Frank & Fred Casino earns a solid 7.9 rating from us, a score formulated by my own expert analysis combined with the powerful insights of the Maximus AutoRank system. This score reflects a platform that gets a lot right, but still has room to grow. Let's break it down. Their game selection is decent, though perhaps not as extensive as some Kiwi players might hope. While they do offer a good mix of pokies, table games, and live dealer options, some popular titles might be missing. The bonus structure is a bit of a mixed bag. The initial offers seem enticing, but wagering requirements could be friendlier. It's crucial to read the fine print before jumping in. Kiwis will be pleased to know that Frank & Fred does accept players from New Zealand and offers convenient payment methods like Visa, Mastercard, and e-wallets. However, it's always a good idea to double-check their site for the most up-to-date list of supported options. Security and licensing are in place, which is a huge plus. They use SSL encryption to protect your data, and hold a reputable gambling license. Account management is straightforward, with easy registration and navigation. However, customer support could be improved. While available, their response times could be faster.

Why the 7.9 then? It's a balance. Frank & Fred provides a safe and secure platform with a respectable game selection and decent bonuses. However, they haven't quite nailed the "wow" factor. A few tweaks to their bonus structure and customer support could easily bump them up a notch. For New Zealand players looking for a reliable online casino experience, Frank & Fred is worth a look, but be sure to weigh the pros and cons before diving in.

Frank & Fred Casino Bonuses

Frank & Fred Casino Bonuses

Having reviewed countless online casinos, I can tell you that bonuses are often the first thing players look at. Frank & Fred Casino understands this and offers a couple of tempting options. They've got the classic welcome bonus, a match on your initial deposit that gives you a bit of extra padding for your bankroll. Think of it as a "sweet as" boost to kick things off. They also offer free spins bonuses, which can be a good way to test the pokies without risking too much of your own cash. While these bonuses sound good on paper, it's crucial to check the terms and conditions. Things like wagering requirements and game restrictions can impact how valuable these offers really are. A quick look reveals they've got a decent selection of games, so hopefully, you'll find something you enjoy. Overall, Frank & Fred's bonuses seem promising, but as always, the fine print holds the key to whether they're a good deal or just a bit of a tease.

Free Spins BonusFree Spins Bonus
Games

Games

Frank & Fred Casino offers a solid lineup of online casino games. Punters can enjoy a variety of pokies, including classic three-reelers and modern video slots with exciting themes. Table game enthusiasts will find multiple versions of blackjack, roulette, and baccarat. The live casino section brings the authentic casino atmosphere right to your screen with professional dealers. For those seeking quick thrills, there's a selection of scratch cards and instant win games. While the game library isn't the largest I've seen, it covers all the bases for a satisfying gaming experience.

Payments

Payments

Frank & Fred Casino offers a decent range of payment options covering the usual suspects like Visa and MasterCard, alongside e-wallets such as Skrill and Neteller. You'll also find region-specific solutions like Swish and EnterCash, plus the increasingly popular Trustly, Zimpler, and CashtoCode. This variety is good, but the key is finding the method that best suits your needs. While e-wallets offer enhanced privacy and often faster withdrawals, traditional cards are familiar and widely accepted. Consider transaction fees, processing times, and any potential bonuses tied to specific payment methods before making your choice.

€10
Min deposit
€20
Min withdrawal

How to Deposit at Frank & Fred Casino

Topping up your account at Frank & Fred Casino is pretty straightforward, and I've walked through the process plenty of times to give you the inside scoop. Here's a step-by-step guide tailored for Kiwi players:

  1. Log in to your Frank & Fred Casino account.
  2. Click on the "Deposit" button, usually found in the top right corner of the page.
  3. Choose your preferred payment method. Frank & Fred usually offers a range of options popular in New Zealand, like Visa, Mastercard, and e-wallets. Look for the familiar logos.
  4. Enter the amount you wish to deposit. Double-check to make sure it's within the minimum and maximum limits.
  5. Confirm the deposit details and any associated fees. Some payment methods might have small transaction fees, so it's always good to check.
  6. Depending on the chosen method, you may be redirected to a secure third-party site to complete the transaction. Just follow the prompts—it's normally pretty quick.
  7. Once the transaction is approved, the funds should appear in your Frank & Fred account almost instantly. You're now ready to try your luck on the pokies or tables!

In my experience, deposits at Frank & Fred are generally processed quickly, so you can get straight to playing. While most deposit methods are instant, it's always a good idea to check the casino's terms and conditions for any potential processing times or fees that might apply. They've usually got a helpful FAQ section if you need it. Overall, funding your account is a breeze, leaving you more time to enjoy what Frank & Fred has to offer.

VisaVisa
+7
+5
Close

How to Make a Deposit at Frank & Fred Casino

  1. Create an account at Frank & Fred Casino by clicking the 'Sign Up' button and providing the required information.

  2. Once registered, log in to your account and navigate to the 'Cashier' or 'Deposit' section.

  3. Choose your preferred deposit method from the available options. Popular choices for Kiwi players include credit/debit cards, e-wallets like POLi or PayPal, and bank transfers.

  4. Select the amount you wish to deposit. Keep in mind that Frank & Fred Casino may have minimum and maximum deposit limits.

  5. If applicable, enter any bonus codes you have to claim promotional offers.

  6. Fill in the required payment details for your chosen method. Double-check all information for accuracy.

  7. Confirm the transaction and wait for the funds to appear in your casino account. Most deposit methods process instantly, but bank transfers may take a few business days.

  8. If using a credit card, you might need to complete an additional verification step for security purposes.

  9. Once your deposit is successful, you'll see the funds in your casino balance, ready for play.

  10. Before placing any bets, familiarise yourself with the casino's terms and conditions, especially regarding bonuses and wagering requirements.

  11. If you encounter any issues during the deposit process, contact Frank & Fred Casino's customer support team for assistance.

  12. Remember to gamble responsibly and set deposit limits if needed. Frank & Fred Casino offers tools to help manage your gaming habits.

  13. Keep an eye out for any deposit bonuses or promotions that might boost your initial deposit. These can offer extra value, but always read the terms carefully.

  14. Consider starting with a smaller deposit to test the waters and get comfortable with the casino's interface and game selection.

  15. If you're a fan of pokies, look for any free spins offers that might come with your deposit. These are popular among Kiwi players and can extend your playtime.

Remember, while the thrill of online gaming is enticing, it's crucial to approach it with a clear head. Set a budget, stick to it, and enjoy the experience responsibly. Frank & Fred Casino offers a range of popular games, but it's up to you to manage your play wisely.

Global Availability

Global Availability

Countries

Frank & Fred Casino casts a wide net across the globe, catering to players from diverse regions. While its reach is extensive, it's particularly popular in Canada, Sweden, and New Zealand. The casino's presence in these markets speaks to its ability to adapt to different regulatory environments and player preferences. It's also making waves in emerging markets like South Africa and Peru, where online gambling is gaining traction. Interestingly, Frank & Fred has managed to penetrate some Asian markets, including Japan and South Korea, despite the region's typically stringent gambling laws. This geographical spread suggests a strategic approach to expansion, targeting both established and developing online casino markets.

Currencies

  • Swedish kronor (SEK)
  • Canadian dollars (CAD)
  • Norwegian kroner (NOK)
  • Euros (EUR)

Frank & Fred Casino offers a solid mix of international currencies that cater to various markets. While the selection isn't extensive, it covers major currencies effectively. The inclusion of Nordic currencies alongside the Euro shows a strong focus on European markets. I've found their exchange rates to be competitive, though it's worth noting that some transactions might incur conversion fees depending on your local currency. The multi-currency support makes it convenient for players who frequently travel or prefer to manage their bankroll in different denominations.

EurosEUR

Languages

Frank & Fred Casino caters to a diverse international audience with its multi-language platform. During my testing, I found the site fully functional in English, German, French, Norwegian, Finnish, and Swedish. The English version is particularly well-executed with natural phrasing that doesn't feel like a translation—something I always appreciate when gaming online. The language options are easily accessible via a dropdown menu at the top of the page, allowing for seamless switching between languages. This accessibility is perfect for multilingual players or those who prefer gaming in their native tongue. The quality of translation across all six languages is consistently high, with no awkward phrasing or confusing instructions that might impact your gaming experience.

Trust & Safety

Trust & Safety

When it comes to online pokies and table games, Frank & Fred Casino takes Kiwi player protection seriously. Licensed by the Malta Gaming Authority, they implement robust encryption technology to safeguard your personal and financial details—as essential as sunblock at a Coromandel beach day. Their responsible gambling tools let you set deposit limits and self-exclusion options if things get dicey. While their terms and conditions are fairly standard for the NZ market, I'd recommend giving them a proper read—don't just skim through like you would the rugby scores. Overall, Frank & Fred provides a secure environment for Kiwi punters, though always gamble with your head, not over it.

Licenses

As a keen observer of the online casino scene, I always prioritize playing on licensed platforms. It's reassuring to know Frank & Fred Casino holds licenses from both the Malta Gaming Authority (MGA) and the Swedish Gambling Authority (SGA). These are two of the most respected regulatory bodies in the iGaming world. For Kiwi players, this means Frank & Fred meets high standards for fair play, responsible gambling practices, and secure transactions. While the MGA license is widely recognized internationally, the SGA license demonstrates a specific commitment to player protection and responsible gaming, which is always a good sign.

Security

At Frank & Fred Casino, your safety isn't just a box-ticking exercise—it's a cornerstone of their online casino operation. Kiwi players will appreciate the robust SSL encryption that protects your personal and financial data with the same level of security used by major NZ banks.

The casino holds a reputable Malta Gaming Authority license, which while not specific to New Zealand, ensures they adhere to strict international standards that protect Kiwi punters. Their commitment to responsible gambling aligns well with New Zealand's community-focused approach to wellbeing, offering self-exclusion options and deposit limits.

What's particularly reassuring is their transparent privacy policy—no confusing legalese that would require a Waitangi Tribunal to interpret. They've also implemented solid verification procedures to prevent identity theft, a growing concern for many Kiwis engaging with online services.

While no system is completely foolproof, Frank & Fred Casino has created a security framework that allows New Zealanders to focus on enjoying their pokies and table games without constantly looking over their digital shoulder.

Responsible Gaming

Frank & Fred Casino takes responsible gaming seriously, providing Kiwis with tools to manage their play. Setting deposit limits, like budgeting for your weekly Lotto spend, helps keep things in check. Need a break? They offer self-exclusion options, from a quick "time-out" to longer periods, ensuring you can step back when needed. Frank & Fred also provides links to helpful resources like the Problem Gambling Foundation of New Zealand, demonstrating their commitment to player wellbeing. While they don't bombard you with responsible gaming messages, the tools are readily available for those who need them, allowing you to enjoy the casino responsibly.

Self-Exclusion

Frank & Fred Casino understands the importance of responsible gaming in New Zealand. They offer several self-exclusion tools to help you manage your play and stay in control. These tools allow you to set limits or take breaks, ensuring your online casino experience remains positive. Here's a breakdown of the options available:

  • Time-Out: Need a short break? This feature lets you temporarily suspend your account for a set period, from 24 hours to several weeks. It's like a breather, giving you time to step back and reassess your gaming habits. This aligns with New Zealand's focus on harm minimisation in gambling.
  • Self-Exclusion: For those seeking a longer break or who feel their gambling is becoming problematic, this option allows you to exclude yourself from Frank & Fred Casino for a more extended period, from six months up to several years. You can also contact the casino's customer support to discuss this further, and they can guide you through the process, which is consistent with New Zealand's Department of Internal Affairs guidelines.
  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit. This is a fantastic tool for budgeting and managing your spending, ensuring you stick to your limits. This is a practical feature that resonates with the Kiwi value of financial prudence.
  • Reality Checks: Receive pop-up reminders while you're playing, showing you how long you've been active and how much you've spent. This helps you stay aware of your gaming activity and promotes responsible gambling practices, reflecting New Zealand's commitment to player protection.

Remember, these tools are designed to empower you to gamble responsibly. If you're concerned about your gambling or someone else's, resources like the Gambling Helpline New Zealand are available to provide support and guidance.

Self Restriction Tools

  • Deposit Limit Tool
  • Self Exclusion Tool
  • Self Assessment Tool
About Frank & Fred Casino

About Frank & Fred Casino

Frank & Fred Casino aims to deliver a vibrant and engaging online casino experience. Let's dive into what they offer Kiwi players. Right off the bat, it's important to note that Frank & Fred Casino does not hold a license to operate in New Zealand, so playing there isn't an option for Kiwis. If you're based in NZ, I recommend checking out locally licensed options instead. For those playing elsewhere where Frank & Fred is available, my research suggests it's generally considered a decent platform. They've partnered with some well-known software providers, so you'll find a solid selection of pokies (slots) and table games. The site itself is fairly easy to navigate, although the design could use a bit of a refresh. One area where they seem to fall a bit short is customer support. While they offer live chat and email, responses can sometimes be slow, which can be frustrating. Ultimately, while Frank & Fred might be a suitable choice for some, it's crucial to remember they're not licensed for New Zealanders, and there are plenty of other reputable online casinos out there catering specifically to the Kiwi market.

Quick facts

Company: BUCCONE TRADING LIMITED, The Mill Adventure Limited
Year founded: 2018

Account

Frank & Fred Casino offers a straightforward account creation process, a welcome change from some of the more convoluted setups I've encountered. Verification is generally quick, though occasional hiccups can occur. Once inside, navigating your account is fairly intuitive. The layout presents key information clearly, though perhaps a bit more visual flair wouldn't go amiss. A minor gripe is the bonus management area, which could be more user-friendly. Overall, it's a solid, if not spectacular, account experience for Kiwi players.

Support

I've thoroughly investigated Frank & Fred Casino's customer support options for Kiwi players. They offer assistance via live chat and email at support@frankfred.com, which is a good start. While I couldn't find a dedicated New Zealand phone number, their live chat is generally responsive, with wait times usually under a few minutes. Email responses can take a bit longer, sometimes up to 24 hours. Although they have a social media presence, it's not primarily used for customer support. Overall, while not perfect, their support is adequate for most common issues.

Live chat: Yes

Tips & Tricks for Frank & Fred Casino Casino Players

Kia ora, fellow Kiwi gamblers! Want to get the most out of your Frank & Fred Casino experience? Here are a few tips and tricks from someone who's been around the online casino block a few times. Think of me as your friendly neighbourhood pokies guide.

Games: Frank & Fred offers a wide variety of games, from classic pokies to live dealer action. Don't be afraid to explore! Try out the demo versions of games before committing real money. It's a great way to find your favourites without risking your hard-earned NZD. Also, keep an eye out for progressive jackpot pokies – they could change your life with a single spin!

Bonuses: Like a good snag at a barbie, bonuses are tempting. But before you jump in, make sure to read the terms and conditions carefully. Look out for wagering requirements, which dictate how many times you need to play through the bonus before you can withdraw any winnings. A high wagering requirement can be a bit of a fizzer, so be aware.

Depositing/Withdrawal Process: Frank & Fred offers several deposit and withdrawal methods popular in New Zealand, like debit cards and e-wallets. Choose the one that suits you best. Before making your first deposit, double-check the processing times and any associated fees. Nobody likes nasty surprises when it's time to cash out those winnings.

Website Navigation: A good online casino should be easy to navigate, just like finding your way to the dairy. Frank & Fred generally does a good job of this, with a clear layout and helpful search function. If you get stuck, don't hesitate to contact their customer support. They're usually pretty helpful in sorting things out.

New Zealand Specifics: Remember, online gambling winnings in New Zealand are tax-free! So, if you hit a big one, it's all yours. Also, be sure to gamble responsibly. Set a budget and stick to it. There are plenty of resources available in New Zealand if you need help with problem gambling, so don't be afraid to reach out.

FAQ

Is Frank & Fred Casino's online casino legal in New Zealand?

Frank & Fred Casino operates under a license from the Malta Gaming Authority, which is generally accepted in New Zealand. While Kiwis can legally play, it's always a good idea to double-check the latest local regulations.

What online casino games does Frank & Fred offer?

They've got a decent range, from pokies (slots) and table games like blackjack and roulette, to live dealer games and some scratchies. It's a pretty solid selection.

Are there any online casino bonuses specifically for New Zealand players?

While Frank & Fred offers various bonuses, it's best to check their promotions page for any deals specifically tailored for New Zealanders. Keep an eye out for welcome bonuses or free spins.

Can I play Frank & Fred's online casino games on my mobile?

Yes, their site is mobile-friendly, so you can play on your phone or tablet. No need to download an app, just visit the site in your browser.

What are the betting limits like for online casino games?

Betting limits vary depending on the game. You'll find options for both casual players and high rollers, so check the individual game rules for specifics.

What payment methods can I use for online casino deposits and withdrawals?

Frank & Fred generally accepts major credit cards, e-wallets, and bank transfers. Look for NZD-friendly options to avoid currency conversion fees.

How long do online casino withdrawals take at Frank & Fred?

Withdrawal times depend on the chosen method, but typically range from a few hours to a few business days. E-wallets are usually the fastest.

Does Frank & Fred Casino offer progressive jackpot pokies?

Yes, they have a selection of progressive jackpot pokies where the prize pool grows with every bet. Check their games lobby for the latest jackpots.

Is there a loyalty program for online casino players?

Frank & Fred often has a loyalty or VIP program. Check their site for details on how to earn rewards and benefits for playing online casino games.

How can I contact Frank & Fred's customer support if I have a problem with the online casino?

They usually offer live chat, email, and sometimes phone support. Check their contact page for the best way to reach them from New Zealand.

Affiliate Program

Frank & Fred Casino's affiliate program has caught my eye. Based on my observations, the commission structures appear competitive, and the range of marketing materials provided seems promising for driving traffic. I've seen some innovative approaches with their creatives, which is a plus. However, I'd advise carefully examining the terms and conditions, particularly regarding payment processing and negative carryover. While the program offers potential, a thorough review of the fine print is crucial before jumping in.

About the author
Aria Mitchell
Aria Mitchell
About

From Rotorua's scenic landscapes, Aria Mitchell shines as New Zealand's leading expert in localizing online casino content. Marrying Kiwi essence with global gaming insights, she's the name trusted nationwide.

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