Duelz Review 2025

DuelzResponsible Gambling
CASINORANK
8.5/10
Bonus offer
US$100
+ 100 Free Spins
Unique duel feature
Wide game selection
Generous bonuses
User-friendly interface
Engaging gameplay
Trusted
Verified
Secure
Unique duel feature
Wide game selection
Generous bonuses
User-friendly interface
Engaging gameplay
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Aria Mitchell
Written byAria MitchellWriter
CasinoRank's Verdict

CasinoRank's Verdict

Duelz Casino scores an impressive 8.5 out of 10 in our comprehensive review, a rating reflecting its strengths as a modern online casino platform. This score isn't just pulled out of thin air; it's formulated based on my own expert analysis combined with the data-driven evaluation of our AutoRank system, Maximus. Let's break down why Duelz earns such a high mark, specifically for Kiwi players.

Duelz shines when it comes to game variety. A massive library caters to every taste, from classic pokies to live dealer action. This is a big plus for New Zealanders who enjoy a diverse gaming experience. While their bonuses are decent, the wagering requirements could be a bit tighter. I've seen better, but they're not a deal-breaker. The payment options are generally smooth, with popular methods available for Kiwis. However, adding a few more NZD-friendly options could elevate their score further. Thankfully, Duelz is available in New Zealand, so you won't have to worry about geo-restrictions. Security is top-notch, utilizing robust encryption to protect your details. The account creation process is straightforward, though a slightly more streamlined verification process would be welcome.

Overall, Duelz offers a compelling online casino experience for players in New Zealand. The vast game selection, solid security, and availability in Aotearoa are major advantages. While the bonuses and payment options could use some minor improvements, they don't detract significantly from the overall positive impression. This 8.5 score signifies a platform that delivers a quality gaming experience with a few areas for potential refinement.

Duelz Bonuses

Duelz Bonuses

Having reviewed countless online casinos, I can tell you that Duelz has a decent spread of bonus offerings. They cover the basics with their Welcome Bonus, Free Spins Bonus, and Cashback Bonus. For those new to online casinos, the Welcome Bonus can be a solid starting point, but it's crucial to check the terms and conditions – sometimes the wagering requirements can be a bit steep. Free Spins Bonuses are always a good bit of fun, especially if they're attached to popular pokies. And the Cashback Bonus offers a nice safety net, potentially softening the blow of a tough session. Overall, the selection isn't groundbreaking, but it ticks the boxes for what most players look for. Just remember to always read the fine print before jumping in – it's important to know exactly what you're getting into.

Cashback BonusCashback Bonus
Games

Games

Duelz Casino offers a solid selection of online casino games, covering the classics and some newer titles. Their slots collection is expansive, though I've noticed some popular progressive jackpots missing. Table game enthusiasts can find reliable versions of blackjack, roulette, baccarat, and even Dragon Tiger. While the live casino section isn't the largest I've seen, it's well-equipped for casual players. High-rollers might find the betting limits a bit restrictive. Overall, a decent game selection, but there's room for improvement in a few areas.

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Payments

Payments

Duelz offers a wide range of payment options catering to diverse preferences. From traditional credit cards like Visa and MasterCard to modern e-wallets such as Skrill and Neteller, the platform aims for convenient transactions. The inclusion of prepaid options like PaysafeCard and Neosurf adds an extra layer of security and anonymity for those who prefer it. Additionally, Duelz embraces the growing trend of cryptocurrency by supporting Bitcoin and Ethereum. This variety allows players to choose the method that best suits their needs, balancing speed, security, and convenience.

How to Deposit at Duelz

Having explored my fair share of online casinos, I've got a good handle on what makes a smooth deposit process. Here's a step-by-step guide for topping up your Duelz account, tailored for Kiwi players:

  1. Log in to your Duelz account. If you're new to the platform, you'll need to register first.
  2. Click on the "Deposit" button, usually prominently displayed in the top right corner of the page.
  3. Choose your preferred payment method. Duelz typically offers a range of options popular in New Zealand, like debit cards (Visa, Mastercard), e-wallets (Skrill, Neteller), and sometimes even bank transfers.
  4. Enter the amount you wish to deposit. Be sure to check for any minimum or maximum deposit limits, which can vary depending on the payment method.
  5. Confirm the transaction. You might be redirected to a third-party payment gateway to finalize the deposit.
  6. Check your Duelz balance. The funds should appear in your account almost instantly with most payment methods. If there's a delay, don't panic – it rarely takes more than a few minutes.

Depositing at Duelz is generally straightforward. While they strive for instant processing, keep in mind that some methods, like bank transfers, might take a bit longer. Always double-check for any associated fees, although most deposit methods are free. If you run into any snags, their customer support is usually pretty helpful. Now you're ready to dive into the games!

How to Make a Withdrawal at Duelz

  1. Log in to your Duelz account and navigate to the cashier section.
  2. Select 'Withdrawal' from the available options.
  3. Choose your preferred withdrawal method (e.g., bank transfer, e-wallet).
  4. Enter the amount you wish to withdraw (minimum NZD 20).
  5. Provide any required additional information for your chosen method.
  6. Review the withdrawal details and confirm the transaction.
  7. Wait for the withdrawal to be processed (typically 24-48 hours).

Duelz doesn't charge fees for withdrawals, but your payment provider might. Bank transfers usually take 3-5 business days to reach your account, while e-wallets are faster, often within 24 hours. Remember, you'll need to verify your account before your first withdrawal, so have your ID and proof of address ready. The withdrawal process at Duelz is straightforward, but if you encounter any issues, their Kiwi-friendly support team is always on hand to help.

Global Availability

Global Availability

Countries

Duelz has established a significant global footprint, operating across numerous territories with varying gambling regulations. While browsing their platform, I noticed they've secured a strong presence in major markets including the United Kingdom, Sweden, Finland, Canada, and New Zealand. The casino's European focus is evident, with particularly robust offerings in Nordic countries where players enjoy their battle-style gaming concept. Beyond these key regions, Duelz maintains availability in over 100 countries worldwide, though service quality and game selection can vary based on local licensing requirements. Players should note that certain payment methods and promotions might differ depending on your location, with some exclusive offers tailored to specific markets.

Currencies

  • Euro (EUR)
  • British Pound Sterling (GBP)
  • US Dollar (USD)
  • New Zealand Dollar (NZD)
  • Australian Dollar (AUD)
  • Canadian Dollar (CAD)

Duelz offers a solid range of major currencies, though I found their focus primarily centers on EUR, GBP, and USD. While the platform accepts numerous global currencies, transaction speeds and fees can vary significantly depending on your chosen payment method. The multi-currency support makes it convenient for international players, but keep an eye on conversion rates if you're funding your account with anything other than the main currencies.

Languages

Duelz offers an impressive array of language options that cater to players from various regions. During my testing, I found the platform supports English, Swedish, Finnish, Norwegian, German, and French as its primary languages, with full translation of the interface and support materials. The site also accommodates several other languages including Russian, Chinese, Japanese, and Polish, though with varying degrees of completeness. What I particularly appreciated was how seamlessly the language settings could be changed from the account menu. For international players, this multilingual approach demonstrates Duelz's commitment to accessibility, though I noticed that some promotional content occasionally lagged behind in non-English versions.

Trust & Safety

Trust & Safety

Duelz Casino takes a solid approach to player protection in the Kiwi market. Licensed by the Malta Gaming Authority, they employ industry-standard SSL encryption to safeguard your personal and financial details. Their responsible gambling tools are comprehensive, offering deposit limits, self-exclusion options, and reality checks – essential features for maintaining a balanced gaming experience. While their terms and conditions are relatively straightforward, I'd recommend giving them a proper read-through before signing up. Payment processing is secure, though withdrawal times could be snappier. Overall, Duelz provides a fair dinkum gaming environment that meets New Zealand's expectations for online casino safety.

Licenses

As a keen observer of the online casino scene, I always prioritize playing on licensed platforms. It's reassuring to know Duelz holds licenses from several respected regulatory bodies, including the Malta Gaming Authority, the UK Gambling Commission, and the Swedish Gambling Authority. These licenses mean Duelz adheres to strict rules regarding fair play, responsible gaming, and player protection. For Kiwis, while the MGA license might be the most relevant, knowing Duelz is accountable to multiple authorities adds an extra layer of trust. This commitment to regulation demonstrates Duelz's dedication to operating a legitimate and secure online casino.

Security

At Duelz online casino, security isn't just a checkbox—it's the foundation of their entire operation. Kiwi players can rest easy knowing this casino employs industry-standard SSL encryption to protect your personal and financial details from prying eyes.

The casino operates under a Malta Gaming Authority license, which means they're held to strict regulatory standards that New Zealand players can trust. While we don't have our own gambling authority in NZ, the MGA is recognised worldwide for its rigorous approach to player protection.

What impressed us was Duelz's commitment to responsible gambling—they offer self-exclusion options and deposit limits that give you control over your gaming habits. Their privacy policy is refreshingly straightforward too, without the usual legal gobbledygook that leaves you scratching your head.

For Kiwis concerned about fair play, Duelz uses certified Random Number Generators to ensure game outcomes are legitimate. No dodgy business here—just proper security that lets you focus on enjoying your pokies and table games without worrying about the safety of your hard-earned dollars.

Responsible Gaming

Duelz Casino takes responsible gaming seriously, implementing practical measures to help Kiwi players stay in control. They offer customisable deposit limits, allowing you to manage your bankroll effectively before the pokies get too tempting. Their mandatory reality checks serve as handy reminders of how long you've been playing—perfect for those marathon gaming sessions that fly by. If you need a breather, their self-exclusion options range from short cooling-off periods to longer breaks. What's particularly useful is their detailed account history feature, giving you transparent insight into your gambling patterns. While many online casinos tick regulatory boxes, Duelz goes further by providing direct links to support organisations and a comprehensive self-assessment tool to help you gauge whether your gaming habits remain healthy. Their responsible gaming information is refreshingly easy to find, not buried in fine print.

Self-Exclusion

Duelz Casino understands that responsible gaming is paramount, and for some Kiwis, that means having strong self-exclusion tools at their fingertips. While New Zealand doesn't have a single, nationwide self-exclusion register like some other countries, Duelz offers several ways to manage your play and take a break if needed. These tools empower you to stay in control of your gambling:

  • Time-outs: Need a short breather? Duelz lets you set time-out periods, ranging from 24 hours to several weeks. This gives you a cooling-off period without permanently closing your account. Think of it like a "she'll be right" break, allowing you to come back refreshed.
  • Self-Exclusion: For those wanting a longer break from the pokies and tables, Duelz offers self-exclusion options. This allows you to close your account for a pre-defined period or even indefinitely. This is a serious step, so consider it carefully.
  • Deposit Limits: Set daily, weekly, or monthly deposit limits to keep your spending in check. This is a great proactive tool to manage your budget, especially if you're new to online casinos.
  • Reality Checks: Duelz can send you pop-up reminders while you’re playing, showing how long you’ve been active and how much you've spent. These nudges can be helpful in maintaining awareness of your gambling habits. It's like having a mate there to remind you to take a break.

These tools, combined with resources like the Problem Gambling Foundation of New Zealand, can help you enjoy online casino games responsibly. Remember, it's all about having a bit of a flutter without letting it get out of hand.

Self Restriction Tools

  • Deposit Limit Tool
  • Time Session Limit Tool
  • Self Exclusion Tool
  • Cool Off Time Out Tool
About Duelz

About Duelz

Duelz Casino caught my eye with its unique gamified approach, and I was keen to see how it stacked up for Kiwi players. While it's not specifically licensed in New Zealand, many Kiwis still access the platform. It's crucial to be aware of the legal grey area this presents and play responsibly.

Duelz has built a decent reputation internationally for its innovative interface and diverse game selection. They've clearly put effort into creating a user-friendly experience, with a website that's easy to navigate even on the go. From pokies (slots) to table games, they offer a good variety, although I did notice some popular titles missing, which could be a downside for some.

Customer support is available via live chat and email, but I found their response times a bit slow. This is something they could definitely improve. A quick FAQ section does address some common queries, which is handy for sorting out minor issues.

What sets Duelz apart is its duel-style gameplay. You can challenge other players, adding a competitive edge to your casino experience. This gamification aspect is something fresh and exciting, making Duelz stand out from the crowd. However, remember to gamble responsibly and within your limits, especially given the lack of NZ specific regulation.

Quick facts

Company: SuprGames B.V., SuprPlay Limited
Year founded: 2018

Account

Duelz Casino offers a streamlined account experience, perfect for Kiwi players who value simplicity. Registration is straightforward, and the site's intuitive interface makes navigating your account details, bonuses, and transaction history a breeze. While two-factor authentication isn't explicitly advertised, the platform's security measures appear robust. I've found their customer support responsive when I had account-related queries, which is always a plus. One minor drawback is the limited account customization options, but overall, Duelz provides a solid and user-friendly account management system.

Support

From my experience, Duelz Casino's customer support is generally responsive and helpful. They offer live chat, which is the quickest way to get assistance, and in my tests, they've answered within a few minutes. Email support is also available at support@duelz.com, though responses can take a bit longer, usually within a few hours. While they don't have a dedicated New Zealand phone number, their email and live chat options cater well to Kiwi players. I haven't found any specific social media channels for support, but their main social media presence is active and could be another point of contact. Overall, while a dedicated NZ phone line would be a nice addition, their current support options are adequate for most players' needs.

Open hours: 24/7
Live chat: Yes

Tips & Tricks for Duelz Casino Players

Kia ora, fellow Kiwi gamblers! Want to up your game at Duelz Casino? This guide is packed with tips and tricks to help you navigate this online casino like a pro. Whether you're a seasoned high roller or just starting out, these insights will give you an edge.

Games: Duelz offers a massive selection of pokies (slots), table games, and live dealer experiences. Don't get overwhelmed! Start by exploring popular NZ favourites like Mega Moolah or Gonzo's Quest. If you're feeling adventurous, try some of the newer titles. Remember to check the game's RTP (Return to Player) percentage – the higher, the better!

Bonuses: Duelz is known for its unique gamified bonus system. While these duels and tournaments can be exciting and offer extra rewards, always read the terms and conditions carefully. Pay attention to wagering requirements, which stipulate how many times you need to play through bonus funds before withdrawing any winnings. A high wagering requirement can make it difficult to actually cash out those bonus winnings.

Depositing/Withdrawal Process: Duelz supports various payment methods popular in New Zealand, including debit cards and e-wallets. Choose the option that suits you best. Before making your first deposit, verify your account to avoid delays later. When withdrawing, be aware of any processing times and potential fees. Remember, responsible gambling is key – set a budget and stick to it!

Website Navigation: Duelz has a modern and user-friendly interface. The search function is your friend – use it to quickly find specific games or categories. The site is also mobile-friendly, so you can enjoy your favourite casino games on the go, whether you're on the bus or waiting in line for a flat white.

NZ Specific Tip: Remember that winnings from online gambling are tax-free in New Zealand! This is a nice perk, but always gamble responsibly. If you need help, resources like the Problem Gambling Foundation of New Zealand are available to provide support and guidance.

FAQ

Is Duelz Casino legal in New Zealand?

Duelz Casino operates under a reputable international license, but it's essential to remember that online gambling laws in New Zealand are complex. While many offshore online casinos are accessible, it's crucial to understand the legal landscape before playing.

What online casino games does Duelz offer?

Duelz boasts a diverse range of online casino games, from classic pokies and table games like blackjack and roulette to modern video slots and live dealer experiences. There's something for everyone.

Does Duelz have any online casino bonuses for Kiwi players?

Duelz frequently offers promotions and bonuses. Check their website for the latest deals specifically tailored for New Zealand players, which might include welcome bonuses or free spins.

What are the betting limits for online casino games at Duelz?

Betting limits at Duelz vary depending on the game. You'll find options for both casual players and high rollers. Check the individual game rules for specifics.

Can I play Duelz Casino games on my mobile?

Yes, Duelz is mobile-friendly. You can access their online casino games on most smartphones and tablets, whether through a dedicated app or directly through your mobile browser.

What payment methods can I use at Duelz Casino in New Zealand?

Duelz typically accepts a variety of payment options, which may include credit cards, e-wallets, and bank transfers. Confirm the available methods for New Zealand players on their website.

How safe is it to play at Duelz Online Casino?

Duelz operates under a recognized license, which means they adhere to certain security standards. However, it's always wise to gamble responsibly and within your means.

What is the customer support like at Duelz?

Duelz usually offers customer support through various channels, such as email or live chat. Check their website for the most up-to-date contact information.

Does Duelz offer any progressive jackpot pokies?

Duelz often features progressive jackpot pokies, where the potential winnings increase with every bet. Check their game selection to see which jackpots are currently available.

Are there any responsible gambling tools available at Duelz?

Yes, Duelz typically provides tools to help players manage their gambling, such as deposit limits and self-exclusion options. These tools are designed to promote responsible gaming practices.

About the author
Aria Mitchell
Aria Mitchell
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From Rotorua's scenic landscapes, Aria Mitchell shines as New Zealand's leading expert in localizing online casino content. Marrying Kiwi essence with global gaming insights, she's the name trusted nationwide.

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