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When you try to open an account it is of crucial importance to fill-in accurate personal details. Copies of your documents will be required the first time you need to make a withdrawal. At this stage you need to share the following information with the casino: first name, last name, gender, date of birth, phone number, email, country, address, city, and postal code/zip code.

In the next step of the registration process, you need to choose a unique username and password that you will need to use later on every time you want to log into your account. At this point of registration, you will need to choose your preferred currency and bear in mind that this can`t be changed later on. Then, the casino will send a link to your email address and you need to click on it to complete the account registration process. Underage players are not allowed to open an account.

Different countries have different legislation as to what age a person qualifies as an adult, so will respect those rules. Also, you are allowed to open only one account per person and household. If in case the casino finds out you have a second account that account will be suspended. In case you used your accounts for fraudulent purposes, both your accounts will be suspended and the winnings will be voided.

Reopen Account

You are allowed to have only one account. In case you have opened two accounts the casino will transfer your funds to your first account and close the second one. If you used your accounts for fraudulent purposes then will seize both your accounts.

Limit Account

It is a good idea to limit your account even before you start gambling, that way you will be more in control of what you are doing on the site. You can set daily, weekly or monthly deposit limits.

Verification Process

You can verify your account by submission of your ID documents. You need to scan or photograph your documents and send copies to the following email [email protected]. Each file should be 1MB or under and acceptable file types are jpeg, tiff or pdf. Valid Photographic ID - When it comes to photographic ID with a signature, name, and photograph visible, the casino accepts the following documents:

  • Passport
  • Driving license
  • National ID card

Credit Card – You need to send a copy of the credit card you use to fund your account. Send a copy of the front and the back of the card. The first 6 and the last 4 digits of your credit card number should be visible and you can cover the middle numbers for your security.

Proof of address – You will also need to verify your address as part of the process. You can send a copy of the utility bill, credit card or bank statement. The document must be dated in the last 3 months, and the copy needs to be legible and all edges of the paper should be visible. The best way to send these documents is via email or you can also post them on the following address: MEMBER SERVICES, PO Box 1240, Gibraltar.

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